Job summary Forget the rest - and join the best - Working together for Outstanding Care. We currently have a full-time permanent post for a Porter/Courier Services Coordinator position, which operate out of the Princess of Wales Community Hospital Bromsgrove and Evesham Community Hospital, Evesham. This is a 37.5-hour post over 5 days. We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role. These are exciting opportunities to work within a busy and varied environment, working alongsideour clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience through the provision of Portering/Courier services. These are some of the benefits you will be entitled to should you work for us. Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service Flexible hours to suit other employment and carer responsibilities Career progression or future job opportunities working direct for the NHS Extensive training and support available NHS pension and life assurance provisio n Health and wellbeing packages available Seasonal incentive schemes Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Main duties of the job Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career to include flexibility, continual professional development as well as a wide range of wellbeing and support. A high profile and visible role, you will lead Porter/Courier Services to provide a comprehensive and professional NHS logistics service, to meet the needs of clinicians, infection control, and Estates and Facilities colleagues and, where necessary, the wider health economy, in accordance with schedules and procedures developed to support compliance to national standards, Legislation and Regulation. You will work with teams to consistently meet this challenge on a day-to-day basis, as well as organise and monitor the delivery of the service it meets with the need of the service, whilst ensuring effective engagement when dealing with others external to the Trust. You will also actively contribute to projects and lead on delegated ad-hoc duties as required. About us At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500 of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer; 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust. Date posted 06 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Permanent Working pattern Full-time Reference number C9798-1249 Job locations Princess Of Wales Community Hospital Stourbridge Road Bromsgrove Worcestershire B61 0BB Evesham Community Hospital Waterside Evesham Worcestershire WR11 1JT Job description Job responsibilities Duties will include administrative tasks involved with staff records, including managing all departmental active documentation across multiple sites, operational and business reporting, Key Performance Indicator (KPI), ensuring staff records are consistently maintained in accordance with Trust Policy, to include timesheets, absence, appraisals, training and meeting records.ordering goods and consumables, and completion of vehicle audits and other assets used within the team.You will also be required to carry out local induction and training programmes for Portering/Courier Supervisors / staff as necessary. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Job description Job responsibilities Duties will include administrative tasks involved with staff records, including managing all departmental active documentation across multiple sites, operational and business reporting, Key Performance Indicator (KPI), ensuring staff records are consistently maintained in accordance with Trust Policy, to include timesheets, absence, appraisals, training and meeting records.ordering goods and consumables, and completion of vehicle audits and other assets used within the team.You will also be required to carry out local induction and training programmes for Portering/Courier Supervisors / staff as necessary. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Person Specification Skills & Abilities Essential Ability to challenge poor behaviour Role modelling good behaviour A positive attitude and able to act on feedback Ability to praise and be supportive to others Knowledge Essential Understanding of the work processes relating to Portering and Courier services. Knowledge of Portering services and the ability to train others in the use of this type of equipment. Knowledge of preparing staff rotas and keeping staff attendance records Good knowledge of computer applications, including Microsoft Office suite (Word, Excel, PowerPoint). Significant knowledge of Facilities service provision Significant knowledge of cleanliness arrangements for hospitals and the relationship between Infection Control and patient perception Desirable Road Traffic Act 1988 Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009 A good understanding of Medical gases cylinder manifolds / cylinders, Health and Safety, Manual Handling, COSHH Qualifications Essential Practical and theoretical knowledge acquired through diploma level or equivalent experience e.g. a relevant vocational qualification plus management training, experience I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Experience Essential Previous relevant experience to an appropriate level Previous supervisory experience Desirable Supervisory experience in the NHS Experience working in portering services and or logistics Additional Criteria Essential Able to meet the travel requirements of the role You understand that we will not provide sponsorship to work for this role. Person Specification Skills & Abilities Essential Ability to challenge poor behaviour Role modelling good behaviour A positive attitude and able to act on feedback Ability to praise and be supportive to others Knowledge Essential Understanding of the work processes relating to Portering and Courier services. Knowledge of Portering services and the ability to train others in the use of this type of equipment. Knowledge of preparing staff rotas and keeping staff attendance records Good knowledge of computer applications, including Microsoft Office suite (Word, Excel, PowerPoint). Significant knowledge of Facilities service provision Significant knowledge of cleanliness arrangements for hospitals and the relationship between Infection Control and patient perception Desirable Road Traffic Act 1988 Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009 A good understanding of Medical gases cylinder manifolds / cylinders, Health and Safety, Manual Handling, COSHH Qualifications Essential Practical and theoretical knowledge acquired through diploma level or equivalent experience e.g. a relevant vocational qualification plus management training, experience I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Experience Essential Previous relevant experience to an appropriate level Previous supervisory experience Desirable Supervisory experience in the NHS Experience working in portering services and or logistics Additional Criteria Essential Able to meet the travel requirements of the role You understand that we will not provide sponsorship to work for this role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust Address Princess Of Wales Community Hospital Stourbridge Road Bromsgrove Worcestershire B61 0BB Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)