Job Title: Finance Assistant
Location: Kettering (Site Based Role)
Reporting to: Operations Manager
Working Pattern: Full-time, 37.5 hours per week
The Role:
Our client is seeking a Finance Assistant to support their Operations Manager in day-to-day finance tasks. This role involves processing payments, maintaining documentation, and providing general support to ensure the smooth running of financial and operational activities.
Key Responsibilities:
* Process daily incoming media such as mail, emails, and faxes.
* Perform due diligence for contracts, including purchasing, returns, and processing for various finance types.
* Post manual and electronic payments, account adjustments, and terminations.
* Analyse daily over payments and maintain related logs.
* Produce and distribute agreement-related documents, including invoices.
* Ensure accurate imaging and filing of agreement-related documentation.
* Manage customer direct debit databases and handle associated queries.
* Bank manual payments and maintain accurate records.
* Respond positively to inquiries and complaints from internal and external stakeholders, escalating when necessary.
* Participate in phone loops and audit contract files as needed.
* Identify opportunities for process improvement and personal development.
Person Specification
The ideal candidate will have:
* Minimum of 5 GCSEs, preferably including A-C in Mathematics.
* Basic financial accounting knowledge.
* Excellent computer skills, including Microsoft Office.
* Strong written and verbal communication skills.
* A positive attitude, excellent interpersonal skills, and the ability to work independently.
* Strong organisational skills and the ability to manage multiple tasks.
Core Competencies
* Adaptability and openness to new processes and technologies.
* Attention to quality and a proactive approach to resolving issues.
* Strong communication and collaboration skills.
* A commitment to continuous improvement and customer focus.
* Personal responsibility for safety and adherence to compliance standards.