Home / Roles / Income Generation Director | St Michael’s Hospice Hastings & Rother
Income Generation Director St Michael’s Hospice Hastings & Rother
St Michael’s Hospice is recruiting an experienced and talented fundraising professional to strategically lead their income generation teams to deliver long term, sustainable funding that enables the Hospice to achieve its ambitious plans for supporting the community of Hastings and Rother. We are seeking a charismatic leader who is also capable of delivering a successful capital appeal to raise c.£10m for building a new Hospice
* Location: Hastings, East Sussex
Vision
A kind, resilient and empowered community that is ready, willing, capable and confident to support people living with dying, death and loss.
Mission
To support and enable the community of Hastings and Rother to live well with dying, death and loss.
Values
About the role.
As a member of the leadership team, you will contribute to the organisation’s strategic planning and delivery to ensure the achievement of strategic objectives and the business plan.
You will develop and lead an ambitious income generation strategy for St Michael’s Hospice that enables it to secure the resources required to deliver its strategic objectives, ensuring long-term sustainability and developing a diverse portfolio of income streams
Supported by a Capital Appeal Fundraiser, you will establish and lead a successful Capital Appeal Fundraising campaign to raise at least £10 million towards building a new hospice by 2030 whilst protecting operational revenue streams.
* Lead the development and implementation of an income generation strategy (fundraising, lottery and retail) that maximises income, enables the Hospice to meet its strategic objectives, ensures long-term sustainability and attracts and retains supporters.
* Lead the development and implementation of an income generation strategy (fundraising, lottery and retail) that maximises income, enables the Hospice to meet its strategic objectives, ensures long-term sustainability and attracts and retains supporters.
* Sustain and develop a dynamic, high-performing, effective Income Generation team focused on ensuring collaboration and efficiency across all income generation activities, maximising return on investment, through effective targeting, ownership and reporting mechanisms.
* Identify opportunities for growth in existing areas of income generation and identify and develop business cases for new opportunities for income generation, including commercial.
* Engage the team and key stakeholders in developing, delivering and monitoring lottery, retail and fundraising strategies, business plans and budgets. Take remedial action when performance is not on target.
* Sustain and develop a dynamic, high-performing, effective Income Generation team focused on ensuring collaboration and efficiency across all income generation activities, maximising return on investment, through effective targeting, ownership and reporting mechanisms.
* Identify opportunities for growth in existing areas of income generation and identify and develop business cases for new opportunities for income generation, including commercial.
* Engage the team and key stakeholders in developing, delivering and monitoring lottery, retail and fundraising strategies, business plans and budgets. Take remedial action when performance is not on target.
Capital appeal
* Develop a plan for a capital appeal that will deliver c£10m to enable a new hospice to be built by 2030.
* Appoint a Capital Appeal Fundraiser to lead the campaign and work collaboratively with them to develop and deliver: the case for support, strategic and operational risk registers, stakeholder engagement and communications (with the marketing and communications team), and major donor training for Trustees, the Leadership Team and other key individuals.
* To work alongside and support the CEO to nurture actual and potential major donors in support of the Hospice’s main objectives.
Leadership and management
* Act as a role model, providing visible, inspiring and effective leadership that inspires, motivates and empowers, drives continuous improvement and is in line with strategic priorities.
* Effectively lead, inspire, develop and manage the fundraising, retail and lottery teams to enable them to achieve their objectives. Address issues of concern in a timely manner whilst demonstrating and influencing good management practices.
* Contribute to the organisational financial and budget-setting process balancing the need to invest in resources whilst ensuring long-term sustainability.
* Be accountable for the management, development, quality assurance and cost-effectiveness of all departments.
Who we are looking for.
* Experience in operating at a strategic level within an organisation.
* Significant fundraising/income generation experience at a senior level.
* Experience in contributing to a successful capital appeal.
* Track record of developing, leading and implementing income-generating strategies.
* Demonstrable success in generating significant levels of income and sustained income growth across the full spectrum of funding streams.
* Leading and managing multiple departments and teams.
* Setting and managing substantial budgets.
* An authentic, professional individual who can be agile and innovative in the current charitable marketplace.
* A role model who thrives on achieving the development and success of a motivated and high-performing team.
For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:
If you would like to know more about this role please contact Eddie Taylor
Thank you very much for your interest in becoming the Income Generation Director at St Michael’s Hospice. I have the pleasure of enclosing some further information which I hope will help to inform your decision about whether you would like to progress your application.
You will be joining the Hospice at the start of a new exciting era. To enable our organisation to grow and evolve the care and support we offer to our community, we intend to build a new St Michael’s Hospice. To achieve this, we will need to raise in the region of £10m to enable us to create an environment fit for the future, that enables us to expand and develop our services whilst providing patients and families with a space that is beautiful, comforting, welcoming and supports them to live well with dying, death, and loss.
In addition, you will join a kind, respectful, inclusive and innovative organisation that is well-supported by its community. Based in a
beautiful location, St Michael’s Hospice has been supporting a population of over 186,000 for more than 35 years. Our high-quality specialist palliative and end-of-life care focuses on enabling people with advanced, serious, life-limiting illnesses, across Hastings and Rother to live as fully as possible until they die.
Our model of care places the emphasis on enabling communities to support people to live well with dying, death and loss. In 2022/23 we created our new strategy that has a dual focus on excellence in clinical service provision and community development. All of this requires funding, and we are fortunate to be in a strong financial position with healthy reserves and a range of successful income streams. However, it is becoming increasingly difficult to fundraise and with our ambitious plans for a new building, our new Income Generation Director will need to be experienced in raising funds, leading a capital appeal, exemplary donor stewardship and innovative approaches to generating new areas of potential funding.
For the right individual, this is a unique opportunity to create a lasting legacy for the Hastings and Rother community whilst protecting existing revenue streams for current patients and families. The Leadership Team and Board of Trustees are aspirational and clear about where we want to get to. We’re excited about our future and hope that you will feel inspired to come and join us.
Established in 1987, St. Michael’s Hospice is an independent charity providing high-quality, holistic, specialist palliative and end-of-life care to people living with serious, advanced, life-limiting illness, and their families, including in bereavement, across Hastings and Rother. Supporting approximately 1,700 people per year, the Hospice interdisciplinary team, with support from trained volunteers offers:
* Specialist symptom control – to keep patients as comfortable and well as possible.
* Holistic emotional, social, spiritual and practical support – to make sense of and cope with living with or supporting someone with a life-limiting illness.
* Rehabilitation – to optimise patients’ independence and participation in activities meaningful to them.
* A 24/7 in-patient nursing service for patients and families.
* Specialist Palliative Care Community Outreach Service.
* A 24/7 specialist palliative care telephone support line
* Respectful and effective working with other relevant primary, secondary, tertiary and social care providers to ensure maximum continuity and seamless support for patients. nearing the end of life and their families.
* Support for people to be cared for in their preferred place of care, whenever possible and in line with their needs.
* Expert bereavement support to anyone in Hastings and Rother irrespective of whether they have been connected to the Hospice or not.
We have an ambitious strategy; to become a centre of excellence for palliative care provision, education and research and to create a compassionate community which supports each other in dying, death and loss. We believe that our community is rich in assets and that with engagement, education, influence and support from the Hospice, these can be harnessed to impact better end of life for all. We have adopted and are embedding a public health approach to palliative care. This innovative approach is founded on principles of partnership and collaboration with the people we serve and those closest to them, our generalist palliative care partners, with neighbourhoods, community organisations and civic institutions. We see the future of St Michael’s Hospice as an influencer and that through investment in community development, we have a unique vehicle to shape both the dialogue and experience of dying, death and loss in our communities.
The ethos of one united team extends to all areas of the Hospice and is key to our strategy; working together, with the support of our incredible team of nearly 180 employees and over 450 volunteers, to achieve our vision and mission. Within our compassionate community, our seven Hospice shops have an integral role to play in being the “face” of the Hospice in local neighbourhoods and whilst generating income, also enable the community to connect to the Hospice and with each other. Our Lottery Collectors are already playing a significant role in connecting people with the Hospice and reducing social isolation across our catchment areas.
Our work across Sussex Hospices is an exemplar of collaboration and is vitally important to the delivery of Hospice services in years to come. Projects include a joint Learning Management System, 24/7 Hospice Line, THRIVE – management development programme, and aligning our clinical patient records systems. This is an area of work we are proud to be part of and will continue to develop.
To access a full job description and application details,
please fill out the form below.
First name
Last name
Email address
Phone number
Your current job title
Where did you hear about this opportunity?
I agree to Peridot Partners contacting me about potential positions, business services, events or sector articles relevant to me. Yes No
I agree to Peridot Partners contacting me about this role under the lawful basis of legitimate interest. Yes No
To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivationin applying for this position.
Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Application: St Michael’s Hospice – Income Generation Director” into the subject field. You will receive an acknowledgement on receipt of your application within 2-3 days. If you do not receive an acknowledgement, please make contact with our admin team.
For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:
As a sector-leading executive search consultancy, we know the importance of creating recruitment processes which are fair, inclusive and free from bias. We are committed to promoting equality and diversity and developing a process that values differences.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification, please let us know.
If you experience any technical or accessibility difficulties, need help making an application, or have any additional support that needs to be considered as part of the interview and selection process, please let us know.
Recruitment selection processes are based on evidence of competence stated in the person specification and in relation to our values.
Timetable
Closing date: 9 a.m. Monday 8th July 2024
Candidates informed of outcome: Tuesday 9th July 2024
First stage interviews: Friday 12th July 2024
Second stage interviews: Friday 19th July 2024
Peridot and St Michael’s Hospice are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions.We will send you an equality monitoring survey at the point of receiving your application, in the interview phase and at the time of placement. This ensures that our processes remain inclusive and equitable throughout, and provides us with important data to help us showcase our impact. The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practices. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the Data Protection Act 2018. The information provided does not form part of the decision-making process and will not affect your application.
Data Processing, Protection and Privacy Policy
By completing the form to view, or if you have access to this page from an email invitation, Peridot Partners will have processed your personal information. For more information about Peridot Partners’ data processing activities and your rights, please read ourPrivacy Policy .
#J-18808-Ljbffr