Volunteer Café Assistant
Role Location: Leek
This is a voluntary, 4 hours per week vacancy that will close in a month at 23:59 GMT.
Your role
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers. Our volunteers are integral to the services we provide and the people we support. If you are looking for a rewarding role where you will make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About The Role
We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new café and, ideally, you will be able to commit 4 hours per week to volunteering. You will receive training and regular supervision to ensure you feel confident in your role.
About The Service
John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialize with people with mental and physical health support needs.
Assisting the Café Supervisor and your fellow volunteers, you will play an integral part in John Hall Wellness Garden’s future by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular ongoing basis, we would love to hear from you!
This is a great opportunity to develop your current existing skills, learn new skills, and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector.
What you will be doing as a Volunteer Café Assistant
You will have the opportunity to assist with food preparation, presentation, cleaning, and serving/selling high-quality food and beverages. Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating.
The main tasks Volunteer Café Assistants will support with are:
1. Support café staff, other volunteers, and trainees in the smooth day-to-day running of the café.
2. Carry out basic catering tasks including food preparation, cleaning, and serving food to customers.
3. Operate the coffee machine (full training will be provided).
4. Handle cash or card transactions and operate the till.
5. Support the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures.
6. Ensure the kitchen area and café are clean and tidy (including equipment, walls, floors, tables, and work surfaces), and waste is discarded safely.
7. Provide good customer service, dealing with visitors and customers in a friendly and polite manner.
What will make you a great fit for this role?
* Eagerness to learn and train in all aspects of the café catering operation.
* Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages.
* Good customer care service skills.
Although this is not essential, you may also have:
* Basic food safety knowledge or HACCP. Further training will be provided including allergens.
* Experience in food handling and basic preparation of foods.
If you have any questions about this opportunity please contact marc.woodley@rethink.org.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.
Why volunteer with Rethink?
Benefits
We understand that people volunteer for many different reasons and whatever your reason is for volunteering we’ll be there to support you every step of the way. You will receive an induction to ensure you feel confident in your role as well as regular supervision. Other benefits of volunteering include:
* Training and development opportunities.
* Have a positive impact on your own mental health as well as on others.
* Meet new people and increase your self-confidence.
* Enhance your CV and boost your employability. Gain a reference too!
* Find a passion.
* Reimbursement of out-of-pocket expenses.
Documents
DBS Handling and Storage Policy Statement - Download
Policy statement on the Recruitment of Ex-offenders - Download
Volunteer Cafe Assistant - Role Description.pdf - Download
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