Service Advisor
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry. We have a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for 35 years. Norton Way is a subsidiary company of Marubeni Auto Investment (UK) Limited and Marubeni Corporation (Tokyo)
We've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group spans 7 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands, including Honda, Kia, Nissan, Mazda and Peugeot, and an award-winning corporate department.
Our success is a testament to the efforts of our dedicated teams, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
Our Mazda dealership has been recognised in many award categories, including Mazda Elite Club every year between 2014 and 2022 (top 10% of Mazda dealerships), Technician of the Year 2018, 30-year service award, Mazda Sales Dealership of the Year 20-2021.
What you will be doing:
Our Service Advisors are an integral part of our business and one of the most important customer-facing roles across the business.
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