About the role
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.
In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will need
Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
* Greet each customer with a warm and friendly welcome
* Listen to and talk with customers to find out what their needs are
* Do your best to make sure the customer finds everything they want
* Be passionate and knowledgeable about our products and services
* Always be in store, on time, smartly dressed and ready to serve
* Always think 25 when serving age restricted products
* Work as part of a team to complete store duties
* If this store has a Post Office Local, you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role. If these checks fail, we will be forced to withdraw the job offer.
What’s in it for you
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
* 10% Discount in One Stop
* 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
* 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
* Discounted eye care through Vision Express
* A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
* Discounted Simply Health cash plan
* Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms and much more
* Save as you earn scheme annual invitation
* WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme and much more at no cost to colleagues
* Annual leave entitlement increases with length of service
* Retirement Savings Plan
* Life Assurance
* Flexible working options including part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns and staggered shift patterns.
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.
How does the job enhance my skill set?
This role will allow you to learn more about the retail sector and gain essential skills such as customer service, online and stock routines.
What you will get from this role
Our Customer Service Assistant roles are integral to supporting our customers and local communities and can be a very rewarding role.
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working.
Community Involvement
As a convenience retailer, it’s really important to us that our stores and colleagues are truly embedded within the communities that we serve.
Diversity & Inclusion at One Stop
Everyone is welcome at One Stop and we're proud to be an inclusive workplace that celebrates the cultures, personalities and preferences of all of our colleagues.
Learning & Development at One Stop
At One Stop our vision is to create a learning culture where colleagues are learning every day.
About us
About us
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.
The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits.
In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience.
We’re proud to have been accredited Disability Confident Level 1 and we’re committed to providing a fully inclusive and accessible recruitment process.
Please Note
One Stop will only recruit individuals who have passed the school leaver’s age.
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