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NARS Counter Manager
Reports to: Area Sales & Education Manager NARS
Job Location: John Lewis, High Wycombe
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You'll be empowered to take accountability for driving your business. Thinking outside of the box, you'll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.
We'll ensure you have all the tools you need to achieve your goals, and you'll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
* Demonstrable Retail Management experience
* Strong experience in artistry, ideally with a qualification
* Ability to communicate effectively with Area Manager on business performance
* Ability to drive KPIs and sales targets within the team
* Excellent communicator
* Experience in coaching and developing others
* Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme - 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14609
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