As our Social Media Coordinator you will be vital in supporting our digital presence - creating and managing content that resonates with our audience. You will play a crucial role in enhancing our online visibility, engaging with our followers, and supporting our marketing initiatives. Key responsibilities include: Content Creation: Develop and curate engaging and relevant content for various social media platforms, including but not limited to Facebook, X, LinkedIn, Instagram, TikTok and YouTube. Community Management: Monitor and respond to comments, messages, and reviews in a timely and professional manner. Foster positive interactions and build relationships with followers. Campaign Management: Plan, execute, and analyse social media campaigns to support marketing objectives. This includes paid social media advertising. Brand Consistency: Building and managing social media guidelines. Ensure all social media content is consistent with the company’s brand voice, style, and messaging guidelines. Performance Tracking: Use analytics tools to track and report on social media performance. Provide insights and recommendations to improve engagement and reach. Trend Monitoring: Stay updated with the latest social media trends, tools, and best practices. Implement new strategies to keep the company’s social media presence current and effective. Collaboration: Work closely with the marketing team and other departments to align social media efforts with overall marketing and business goals. Experience and qualifications Education: Professional qualifications or formalised training in Digital Marketing Experience: Proven experience in managing social media platforms for a business, preferably within the financial services or insurance industry. Skills: Strong understanding of social media platforms, analytics, and tools. Excellent written and verbal communication skills. Ability to create engaging content (text, image, and video). Technical Proficiency: Familiarity with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics, Facebook Insights). Creativity: Demonstrated ability to think creatively and develop innovative social media strategies. Must have the right to work in the UK. Skills Detail-Oriented: Strong attention to detail with the ability to manage multiple tasks and meet deadlines. Problem Solver: Proactive in identifying issues and providing effective solutions. Team Player: Collaborative mindset and able to work effectively within a team environment. Adaptable: Flexible and open to change in a fast-paced environment. Passionate: Enthusiastic about social media trends and driving engagement and brand loyalty. Benefits Homeworker, office based or hybrid dependant on location. 27 days' holiday plus 8 Bank/Public Holidays. A day off on your Birthday. Holiday Trading Company Pension contributions from 8% to 15% Free Life cover (four times salary). Free Income protection cover. Free Health Insurance. Annual Company Bonus. Up to 2 days paid volunteering leave per year. Perkbox, GAYE, Cycle to Work Scheme