Site Name: UK – London – New Oxford Street, Belgium-Wavre, Bengaluru Luxor North Tower, Mississauga, Poznan Business Garden, UK - Hertfordshire - Stevenage, Upper Providence
Posted Date: Dec 17 2024
GSK’s success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
Job Purpose:
The Director Process Management will be accountable for overseeing and optimizing assigned end-to-end business processes within Global Clinical Operations (GCO) to drive efficiency, compliance, standardization, and continuous improvement across the organization. They will lead and work collaboratively with cross-functional teams to identify areas for process improvement & innovation, implement best practices, control process health & compliance, and ensure processes align with GSK’s strategic goals.
Key Responsibilities:
The responsibilities listed below outline the scope of the position. The application of these tasks may vary, based upon evolving business needs.
* As the Global Process Owner for assigned processes lead the design, maintenance, and continuous improvement of these end-to-end processes. Ensure these processes comply with regulatory requirements, are aligned with GCO’s strategies, and drive efficiency. Provide necessary information and training to help users understand and implement these processes effectively.
* Define and implement process oversight strategy with key performance indicators, in-process controls, management monitoring and end-user feedback. Report process health and compliance to the relevant stakeholders proactively.
* Influence and engage with the organization by building a strong network with stakeholders to understand their drivers and needs. Use these insights to craft alignment and drive meaningful change.
* Define and manage process change roadmaps, aligning priorities with system updates and innovations to address evolving business needs.
* Lead strategy, planning, execution, and implementation of process change projects, ensuring improvements are achieved through a combination of process-people-system solutions.
* Maintain current knowledge of global regulations and guidance, and ensure ongoing compliance.
* Proactively educate themselves in evolutions and innovations across the industry and evaluate how they could positively benefit the process.
* Maintain personal readiness to respond to internal audits and regulatory inspections.
* Represent GSK in external forums to influence the external ecosystem in shaping industry-leading practices.
Basic Qualifications:
* Bachelor’s degree in Scientific discipline.
* Extensive experience in Pharmaceutical or Biotech industry working in Clinical Operations, Operational Excellence, or a related field.
* Excellent understanding of clinical operations processes, and ICH/GCP and global regulatory guidelines.
* Experience leading major projects to completion and driving cross-functional improvements.
* Strong strategic and critical thinking, problem solving, influencing and decision-making capabilities.
* Demonstrated matrix team leadership to deliver results.
* Effective communication skills with ability to communicate and influence.
Preferred Qualification:
* Advanced degree in Scientific discipline.
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