This is a permanent position offering 39 hours per week. The position is based in the H&M Southend-on-Sea store.
Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.
Key responsibilities:
1. Sales & Profit:
o You lead with a vision to secure the best experience for all our colleagues and customers.
o You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results.
o You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
2. People & Teams:
o You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
o You recruit, train, develop, and manage succession for your Store.
o You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
o You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.
Qualifications:
We are looking for people who have:
* Management experience in a customer-facing environment.
* Previous experience of leading and managing teams.
* Knowledge and passion for driving goals forward.
* A passion for profitability and people.
* A Customer-first mindset.
Additional Information:
Availability 7 days fully flexible, weekends included.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
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