Overview
Our strategy is to continue growing the business and increasing our market share by offering the most comprehensive range of products, brands, and value-added services.
We are looking for a self-motivated team player who can contribute effectively. As a home-based Field Service Engineer, you will be responsible for carrying out RM checks, as well as servicing and repairing a wide range of electro-mechanical garage equipment at customers’ sites.
Key Responsibilities:
* Carry out routine maintenance checks as well as diagnostic/repair on a wide range of garage equipment products including vehicle lifts, brake testers, gas analysers and smoke testers etc.
* Completion and submission of accurate paperwork as required complying with the Quality System.
* Compliance and adherence to laws and regulations covering Health and Safety within the workplace.
* Ensuring control of own van stock to meet First Time Fix targets.
* Satisfaction of customer needs.
* The continued development of skills required ensuring that all work is completed to a high standard.
* Prepared for occasional overnight stays from home.
* Prepared to work overtime when required.
1.
Qualifications & Requirements:
* Good level of education, ideally with relevant trade qualifications in a related discipline.
* To have good working knowledge and experience of activities in a field service environment.
* Experience in working with mechanical, hydraulic, pneumatic, and electrical equipment, preferably garage equipment.
* Able to understand and follow procedures and work instructions, working to specified standards.
* Proven ability to deliver excellent quality of service to customers.
* To be flexible and willing to work overtime and Saturdays as requested.
* To be self-motivated.
* Customer focussed.
* Positive “can do” attitude towards solving customer problems.
* Confident and able to work under own initiative.
* Excellent communication skills – dealing with colleagues and customers at all levels.
* Knowledge of the region’s geography and road network would be a distinct advantage.
* Full clean UK driving licence is essential.
Benefits:
* Company vehicle, PPE, Phone, Tablet, accommodation, meal allowance and tools are all provided.
* Health Plan
* 25 days holiday plus Bank Holidays, increasing to 26 days after 5 years of service.
* Company pension scheme