Guest Service Host At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Guest Services Host, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. As a Guest Services Host, you will receive: Salary: £12.65 per hour Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends) 50% F&B discount at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service Two free meals per day - including days off if you wish to come in Access to 40% of your pay before payday through Wagestream Recommend a Friend scheme - £750 BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more Ride to Work Scheme & free local cycling lessons Travel season ticket loans 24/7 access to our Employee Assistance Programme Rotas published at least two weeks in advance (if applicable) Departmental productivity and service incentive schemes Uniforms provided (if applicable) & free dry cleaning Annual Staff parties and events Company pension plan & award-winning training The ideal candidate for the Guest Services Host role will: Have excellent interpersonal skills and the ability to connect with others Manage requests promptly, helpfully, politely and with a caring attitude Possess a good command of English and excellent communication skills Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care Have previous experience as a Switchboard Operator or Guest Services Host Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.