Job summary Are you passionate about customer service, patient care, and offering the best patient experience? This exciting role at Lancashire Teaching Hospitals is not your ordinary outpatient positions - you will join the team as an Ophthalmic Technician bringing your valued customer service knowledge and skills to meet the caring values of our organisation making sure every patient receives the best experience in our hospital. We are looking for individuals with a strong background of providing a pro-active and first-class customer service, a real desire to provide excellent patient care & the ability to communicate politely, professionally with all patients and colleagues. You will work as part of a dynamic team committed to high standards of care for all of our patients. Main duties of the job You'll be responsible for assisting patients and ensuring the best customer journey throughout including Undertaking ophthalmic imaging and diagnostics including visual fields tests, visual acuity test and OCT. Provide support to patients in clinic who may be elderly or visually impaired Recording physical measurements, including accurate visual acuity, height and weight and vital signs. Working efficiently and proactively to ensure the clinic runs smoothly. You will be expected to contribute to a rota with a variety of shifts usually ranging from 8am to 6 pm. This will include some weekend working. Part time applications are welcome About us We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of. Date posted 27 December 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 438-PB2524 Job locations Chorley Hospital Preston Road Chorley PR7 1PP Job description Job responsibilities You will be based in Lancashire Eye Centre at Chorley Hospital. This is a brand new, purpose build ophthalmic centre with state of the art facilities. The posts will rotate between Chorley Hospital and Eye Assessment Unit at Preston Hospital The role will be part of a multi-disciplinary team and you will play a vital part in ensuring our patients receive the best possible care. We will support you in developing your skills and offer opportunities for training and education. In additionwe offer a comprehensive induction to ensure you are skilled in undertaking the day to day tasks. Job description Job responsibilities You will be based in Lancashire Eye Centre at Chorley Hospital. This is a brand new, purpose build ophthalmic centre with state of the art facilities. The posts will rotate between Chorley Hospital and Eye Assessment Unit at Preston Hospital The role will be part of a multi-disciplinary team and you will play a vital part in ensuring our patients receive the best possible care. We will support you in developing your skills and offer opportunities for training and education. In additionwe offer a comprehensive induction to ensure you are skilled in undertaking the day to day tasks. Person Specification Qualifications & Education Essential GCSE maths & English grade 4-9 or grade C or above OR level 2 functional skills in maths and level 2 functional skills in English Desirable Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3 Knowledge & Experience Essential Dealing with the public Awareness of confidentiality Infection control Working within a team Desirable Previous experience of working in an health care or related setting Person Specification Qualifications & Education Essential GCSE maths & English grade 4-9 or grade C or above OR level 2 functional skills in maths and level 2 functional skills in English Desirable Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3 Knowledge & Experience Essential Dealing with the public Awareness of confidentiality Infection control Working within a team Desirable Previous experience of working in an health care or related setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lancashire Teaching Hospitals NHS Foundation Trust Address Chorley Hospital Preston Road Chorley PR7 1PP Employer's website https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)