We currently have fantastic opportunities for full time Assistant Support Workers and experienced Support Workers at our supported living service in Lord Alexander House, Hemel Hempstead. Regardless of if you are new to this work or experienced, we are looking for caring, enthusiastic and resilient people who enjoy helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives. If this is you please read on. Based in the heart of Hemel Hempstead, near shops and local amenities you will work alongside a small dedicated and supportive team providing support for people with mental health concerns. Each tenant has their own self-contained purpose built flat and we provide 24-hour outreach via access to emergency phone support. In addition, you will provide support to service users living in satellite properties within the community. (please note you will not be required to provide personal care). We are running an interview day on 4th December 2024 and all shortlisted applicants will be invited to meet us on this day so please apply today to be considered. As an Assistant Support Worker, you will; Provide appropriate support to service users who are living in their own homes or in a supported housing setting to encourage their aspirations and maximise their independence. Your role will involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning. Build long lasting support relationships with people who will benefit from you \"being the difference\". Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual`s needs. As a Support Worker, you will; Produce clear and detailed support plans with the guidance of your management team. Maintain good standard of record keeping and assist with H&S related tasks. Provide appropriate support to service users who are living in their own homes or in a supported housing setting to enable them to develop and maximise their independence. Identify current ability levels so as not to de-skill people, and then work on improving other life skills such as shopping, managing budgets and domestic tasks such as cooking and cleaning. Enable the people we support to source education, voluntary or paid employment and join social activities in the community. Work alongside the individuals to maintain their tenancies and prepare them to move on in the community by bidding for properties when the time is right. Provide emotional support during challenging periods, showing empathy and understanding during times of crisis. Escalating concerns as appropriate About You; Assistant Support roles; You do not need experience as we provide a structured induction, comprehensive training and on the job support to enable you to excel within your role and you will have the opportunity to gain an accredited vocational qualification as well as gain experience and exposure to the wider care support Hightown offers. Support Worker roles; You will need to have previously worked in a supported housing environment or health and social care field and have experience of delivering person centered care to be considered for our Support worker roles. Regardless of role, we are looking for passionate people who care about others and have a can-do, common-sense attitude to their life and who are driven by the desire to make a difference to real lives. You will have the ability to recognize the wishes and needs of vulnerable adults and communicate effectively using different methods according to people's needs. It is important that you understand that the role involves working with adults that may have experienced past trauma. You will be lone working on occasions and will have the responsibility of monitoring and reporting on an individual’s wellbeing. To do this successfully you will need to present as a trusting and reliable person who is genuinely interested in the person you are supporting. Additionally, you will also be able to: Work shifts as part of a rota system which will include weekend and bank holiday working (this role is full time 37.5 hours per week) It is essential that you hold a full valid UK drivers licence have access to a car for work purposes during shift, mileage paid for business use. It is essential you can commit to performing at least one sleep in per week as part of your shift (allowance paid) Work as part of a team to deliver an excellent service to the people we support Be flexible in your approach to work and demonstrate resilience in a challenging, but rewarding environment Have a commitment to equality and diversity and take a positive approach to supporting people with mental disabilities About Us At Hightown, we are a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all our activities. Hightown Benefits. In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service £23,400 pa for a 37.5-hour week (Assistant Support Worker) £25,350 pa for a 37.5-hour week (Support Worker) We make sleep in payments of at least £51.78 / £52.78 (in addition to your basic pay) Workplace pension scheme and life assurance of three times your annual salary Mileage paid for car usage Fully paid Enhance DBS (required for role) Annual bonus based on satisfactory performance Monthly attendance bonus and annual salary and cost of living review Ongoing professional development and training to help you deliver outstanding support Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us Employee assistance helpline Closing date - 1st December 2024 Interviews - 4th December 2024 (we are shortlisting applicants throughout the advertising period, therefore you are encouraged to apply today or asap to be considered for this role as we may close it early if we receive a large response) Application - Please save your CV and cover letter as one document before you apply and make it clear in your CV / cover letter which role you would like to apply for (Assistant Support Worker / Support Worker (experienced) or both) then please upload you cv/cover letter as one document. Applicants who pass the initial screening and short listing will be invited to attend for interview on 4th December 2024 in Hemel Hempstead. Unfortunately, at this time Hightown Housing Association cannot offer visa sponsorship and all applicants will need to demonstrate the right to work in the UK and all applicant's will need to be able to work a full-time shift (37.5 hours), perform shifts and be able to do at least one sleep in per week (supplement paid) Due to the nature of our care roles, you will need to successfully undertake an Enhanced DBS check as part of you application. We are an Equal Opportunities & Disability Confident Employer.