Job summary HR /Admin Officer 22.5 hours part-time £25,000 to £26,000 WTE Dependent on Experience An excellent opportunity has arisen to join our team at the Hospice as HR /Admin Support Officer. You will provide a professional, responsive and proactive generalist HR/Support Co-Ordinator service for all our Managers and staff. You will have substantial and up to date knowledge of HR practice, policy and processes. It will be a distinct advantage if you are qualified or currently working towards a Level 5 qualification or be working towards. This role also provides office/support services including liaison with the Buildings Manager regarding our premises maintenance; maintenance programme for two hospice vehicles; equipment and office supplies and in liaison with the CEO work with our IT service provider and service level agreement/IT developments. If you are an organised, positive, proactive and empathetic team player who can bring initiative and enthusiasm to the role, we look forward to receiving your application. Closing Date for Applications: Tuesday 21 January 2025. Main duties of the job The post holder will ensure that all HR/Administrative and Office support services are provided at the right time, ensuring the efficient running of the Administration Department About us We are a registered charity serving the people of Rossendale who have a life limiting illness. We have a range of services which are free to patients, their family/carer(s) at the right time, in the right place. We have a team of 60 employees: Clinical/Nursing Team; Counsellors/psychotherapists; Reception and Adminstration/Finance Team, Fundraising Team, supported by a large team of volunteers We all share the same passion in providing the best possible support and care to those who need our services. Our vision To positively influence a future in which everyone within Rossendale who accesses our services, receives the best possible care and support. Our values Underpinning our vision we have three values, compassion, integrity, and excellence. Our staff and volunteers uphold these values, irrespective of their role. We offer a company pension scheme, modern premises, free parking and are close to transport links. Date posted 22 January 2025 Pay scheme Other Salary £25,000 to £26,000 a year Contract Permanent Working pattern Part-time Reference number B0058-25-0001 Job locations Rossendale PHCC New Cribden House 161 Bacup Road Rawtenstall Lancashire BB4 7PL Job description Job responsibilities Rossendale Hospice Job description and person specification Position:HR/Admin Officer Reports to:CEO Salary£21,00 to£25,500 WTE Dependent on Experience Location:Rossendale Hospice Hours22.5 per week Job summary: the post holder is expected to: The post holder will manage and ensure that all Personnel, Administrative and Office Support services are provided at the appropriate time contributing to the efficient running of the Administration Department. Act as GDPR Information Asset owner for all HR data Key tasks / duties: HR Ensure that all personnel information is managed to reflect current information. Liaise with the Finance Officer to ensure that all personnel changes are reported timely to meet payroll deadlines. Arrange the recruitment of staff from placing adverts, receiving applications, arranging interviews, acquiring references. Completion of DBS checks, ID confirmation, qualification verification. Complete post interview paperwork and ensure effective induction. Ensure annual appraisals take place and are recorded. Book training courses for staff, travel and accommodation, update HR files with training information. Monitor and record sickness absence: receive GP Fit Notes issue/follow up Return to Work forms. Action any changes to existing contracts of employment seeking advice as necessary. Updating of the Staff Handbook (and associated policies) Provision of general HR advice to Managers and staff. Ensure HR files and records are kept up to date. Monitoring/retention of staff insurance documentation for vehicle use. ADMINISTRATION To manage archive storage Prepare monthly signing in sheets, update weekly whereabouts sheet Central contact for reporting of IT issues OFFICE SERVICES Liaison with Building Manager with regard to maintenance of premises/progress other work issues, central contact point for reporting of problems to building reception. Manage maintenance programmes for Hospice vehicles, Hospice equipment Including annual PAT testing. Ensure stock of stationery supplies are available and procured from the best source. Contact point for insurance related issues building, staff. Responsibility for forwarding claims and following up as necessary. Management and distribution of daily post. Person/professional: To complete all mandatory training sessions. At all times act as an ambassador for Rossendale Hospice in line with our Vision (See below). Engage in developmental training as agreed with the CEO. Health and safety Understands the fire regulations and action to be taken in the event of a fire. Report any incidents/adverse events in accordance with Rossendale Hospice policy. Understand the principles of infection control and hand hygiene. Have an understanding of the Safeguarding Children and Vulnerable Adults policy. Manual handling and /or heavy lifting Key requirement of the role as detailed below N/A Full, current, valid UK driving licence N/A Disclosure & Barring Service Check (formally known as Criminal Records Bureau) Standard Additional Information: This job description will be reviewed as part of the post holders annual appraisal and is not intended to be a complete list of responsibilities. To meet the ever changing needs of the service you may be required to perform other duties to appropriate level of your responsibility. Our values We have four values, compassion, integrity, openness and excellence. Anyone coming into contact with Rossendale Hospice, whether as a service user, supporter, staff member or shop customer, will experience the same level of care and professionalism on which weve built our reputation. We operate within the framework of these four core values. Our staff and volunteers aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which ensure we always work within our values. Safeguarding Children and Vulnerable Adults All Hospice employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Hospice and Lancashire Safeguarding Childrens/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision Records Management/Data Protection Act As an employee of the Hospice, you have a legal responsibility for all records, including patient health, financial, personal and administrative, that you gather or use as part of your work. The records may be paper, electronic, etc. As an employee of the hospice, you are required to undertake Data Protection training annually and follow policy and procedures in your management of all data you have access to. You must consult your manager if you have any doubt as to the correct management of the records with which you work You must report any breaches to the CEO or Clinical Services Manager at the earliest opportunity Job description Job responsibilities Rossendale Hospice Job description and person specification Position:HR/Admin Officer Reports to:CEO Salary£21,00 to£25,500 WTE Dependent on Experience Location:Rossendale Hospice Hours22.5 per week Job summary: the post holder is expected to: The post holder will manage and ensure that all Personnel, Administrative and Office Support services are provided at the appropriate time contributing to the efficient running of the Administration Department. Act as GDPR Information Asset owner for all HR data Key tasks / duties: HR Ensure that all personnel information is managed to reflect current information. Liaise with the Finance Officer to ensure that all personnel changes are reported timely to meet payroll deadlines. Arrange the recruitment of staff from placing adverts, receiving applications, arranging interviews, acquiring references. Completion of DBS checks, ID confirmation, qualification verification. Complete post interview paperwork and ensure effective induction. Ensure annual appraisals take place and are recorded. Book training courses for staff, travel and accommodation, update HR files with training information. Monitor and record sickness absence: receive GP Fit Notes issue/follow up Return to Work forms. Action any changes to existing contracts of employment seeking advice as necessary. Updating of the Staff Handbook (and associated policies) Provision of general HR advice to Managers and staff. Ensure HR files and records are kept up to date. Monitoring/retention of staff insurance documentation for vehicle use. ADMINISTRATION To manage archive storage Prepare monthly signing in sheets, update weekly whereabouts sheet Central contact for reporting of IT issues OFFICE SERVICES Liaison with Building Manager with regard to maintenance of premises/progress other work issues, central contact point for reporting of problems to building reception. Manage maintenance programmes for Hospice vehicles, Hospice equipment Including annual PAT testing. Ensure stock of stationery supplies are available and procured from the best source. Contact point for insurance related issues building, staff. Responsibility for forwarding claims and following up as necessary. Management and distribution of daily post. Person/professional: To complete all mandatory training sessions. At all times act as an ambassador for Rossendale Hospice in line with our Vision (See below). Engage in developmental training as agreed with the CEO. Health and safety Understands the fire regulations and action to be taken in the event of a fire. Report any incidents/adverse events in accordance with Rossendale Hospice policy. Understand the principles of infection control and hand hygiene. Have an understanding of the Safeguarding Children and Vulnerable Adults policy. Manual handling and /or heavy lifting Key requirement of the role as detailed below N/A Full, current, valid UK driving licence N/A Disclosure & Barring Service Check (formally known as Criminal Records Bureau) Standard Additional Information: This job description will be reviewed as part of the post holders annual appraisal and is not intended to be a complete list of responsibilities. To meet the ever changing needs of the service you may be required to perform other duties to appropriate level of your responsibility. Our values We have four values, compassion, integrity, openness and excellence. Anyone coming into contact with Rossendale Hospice, whether as a service user, supporter, staff member or shop customer, will experience the same level of care and professionalism on which weve built our reputation. We operate within the framework of these four core values. Our staff and volunteers aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which ensure we always work within our values. Safeguarding Children and Vulnerable Adults All Hospice employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Hospice and Lancashire Safeguarding Childrens/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision Records Management/Data Protection Act As an employee of the Hospice, you have a legal responsibility for all records, including patient health, financial, personal and administrative, that you gather or use as part of your work. The records may be paper, electronic, etc. As an employee of the hospice, you are required to undertake Data Protection training annually and follow policy and procedures in your management of all data you have access to. You must consult your manager if you have any doubt as to the correct management of the records with which you work You must report any breaches to the CEO or Clinical Services Manager at the earliest opportunity Person Specification Qualifications Essential English and Maths - Grade C or above. CIPD Level 5 or working towards. Desirable Experience of working in a similar role in a similar organisation. Experience Essential Significant recent HR administration experience (within last 2/3 years). Up to date knowledge of employment law and how to apply changes. Experience of providing HR advice to managers on a wide range of HR issues to managers and staff. Skills/Abilities Proven competence in using Microsoft Office including Outlook, Word, Excel, and PowerPoint. Proven ability to manage own workload and use initiative to make service improvements. Ability to develop and update HR policies and procedures. Personal Attributes Effective flexible and positive team player. Proven tenacity and confidence in problem solving. Excellent proven written, listening, and verbal communication skills. A proven interest in HR policy and practice. Proven ability to use tact and discretion whilst exercising confidentiality. Person Specification Qualifications Essential English and Maths - Grade C or above. CIPD Level 5 or working towards. Desirable Experience of working in a similar role in a similar organisation. Experience Essential Significant recent HR administration experience (within last 2/3 years). Up to date knowledge of employment law and how to apply changes. Experience of providing HR advice to managers on a wide range of HR issues to managers and staff. Skills/Abilities Proven competence in using Microsoft Office including Outlook, Word, Excel, and PowerPoint. Proven ability to manage own workload and use initiative to make service improvements. Ability to develop and update HR policies and procedures. Personal Attributes Effective flexible and positive team player. Proven tenacity and confidence in problem solving. Excellent proven written, listening, and verbal communication skills. A proven interest in HR policy and practice. Proven ability to use tact and discretion whilst exercising confidentiality. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Rossendale Hospice Address Rossendale PHCC New Cribden House 161 Bacup Road Rawtenstall Lancashire BB4 7PL Employer's website https://www.rossendalehospice.org/ (Opens in a new tab)