Project description
One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems.
To support all aspects of software licensing by analysing, reporting and utilising output from the Software Asset Management tool, ensuring that data is correctly inputted, maintained and validated at every stage of the licence management process.
Responsibilities
* Undertake in-depth analysis of data generated by our Software Asset Management (SAM) tool to monitor our compliance position.
* Administer the SAM database, updating with new licence entitlement data, ensuring records are accurately recorded in a timely fashion.
* Undertake review and action of software requests via Service Management queue.
* Work within defined SLAs, KPIs and OPIs.
* Working alongside the Senior Analyst help to determine and manage the impact of any changes in licence position derived from project work.
* Provision of reports to assist with the identification of re-harvesting opportunities within the organisation.
* Assist with the facilitation of software licence quotations from vendors to aid projects and business planning, including the associated support & maintenance requirements.
Skills
Must have
* 2+ years of Software Asset Management Experience including experience managing cloud licenses.
* Salesforce.
* Flexera.
* ServiceNow.
* Excellent proven analytical skills.
* Attention to detail.
* Administrative background dealing with large amounts of data.
Nice to have
* Previous experience managing Salesforce Licenses including Citadel.
* Previous licence management experience.
* Use of an industry-standard software asset management tool.
* Ability to problem solve in a logical and well-reasoned fashion.
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