Connections The Recruitment Specialists is proud to partner with a well-established financial services provider, offering Mortgage services to customers across the UK.
We are looking for a proactive and customer-focused Mortgage Helpdesk Advisor to join their growing team. While experience in financial services would be a distinct advantage, full training is provided for the right candidate.
What You’ll Be Doing:
Handling inbound mortgage enquiries, providing expert guidance and support.
Acting as a subject matter expert on mortgage products, ensuring advisers receive accurate and timely information.
Completing fact-finds and offering tailored recommendations to advisers to help meet their clients' needs.
Answering queries about mortgage solutions, highlighting product benefits, and encouraging engagement with services.Why Apply?
Professional development – opportunity to gain qualifications such as CeMAP, CeRER, CII
Outstanding benefits package, including:
Life Assurance (8x salary)
7% employer pension contribution
27 days holiday (+ ability to purchase 4 additional days)
+1 wellness day & +0.5 celebration day
Electric Car Leasing Scheme
Free car parking
Regular social events and ongoing staff development
Salary progression – structured increases of £500 at key milestones.
Hybrid working – regular WFH days on Tuesdays, Fridays, and bi-weekly Thursdays.How to Apply: If you're passionate abo...