Location: Slough (with frequent travel to London)
Job Summary
As part of Datalec Precision Installations, our managed service brand, Technivo, is a leading provider of Technical Cleaning Services, specialising in the data centre sector. We are committed to delivering exceptional quality services to our clients while upholding the highest safety, professionalism, and excellence standards. As we continue expanding, we seek a skilled and dedicated Operations Manager to join our dynamic team.
As the Operations Manager (Technivo UK), you will be instrumental in ensuring the efficient and seamless operation of our company. You will oversee various aspects of project coordination, client management, contract management, Health & Safety and compliance. Managing the UK team role requires strong team leadership, people management skills and a proactive and hands-on approach, as well as the ability to effectively manage multiple tasks and priorities.
Core Duties & Responsibilities
* Lead and motivate a team of employees, providing guidance, support, and training as needed, and developing others to enable high performance and job satisfaction.
* Responsible for people management activities, ensuring appropriate resources to meet the needs of the business and maintaining good employee relations.
* Maintain compliance with legislation and company policies by conducting right-to-work checks, reviewing and approving employee timesheets, holiday requests, and expenses.
* Provide solutions and recommendations for continuous improvement, creating efficiencies, driving business results, and aligning with the DPI mission.
* Proactively seek opportunities to grow the business through new connections and territories.
* Reporting to the Head of Managed Services, use data and insight to provide regular updates and reports.
* Proactively manage multiple projects, managing costs and utilising the team to meet project objectives.
* Establish and maintain productive relationships with external clients.
* Act as the key contact and point of escalation for our clients and the team.
* Ensure that contracts are fulfilled according to agreed terms and conditions.
* Ensure comprehensive work conformations are prepared and issued in a timely manner.
* Ensure that teams operate within Health and Safety legislation and company policies.
* Ensure client access management systems are managed appropriately.
* Ensure all travel and accommodation arrangements are efficiently planned.
Qualifications: Skills and Experience
* Previous experience in a similar operations management role, preferably within the technical services or facilities management sector.
* Experience in leading and managing teams effectively.
* Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office suite.
* Knowledge of health & safety regulations, contract management principles.
* Flexibility to travel throughout the UK and EMEA is required.
Hours of work
Typically 40 hours per week, 8.00 am to 5.00 pm.
Competitive Salary, dependent on experience.
To Apply
To apply for this position please send your CV and covering letter to hr@datalecltd.com. For further information please contact Jane Blackwood on 0800 6891318.
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