Harrogate and District NHS Foundation Trust
An exciting opportunity has arisen at Harrogate District Foundation Trust to join the Emergency Department team as a Reception Clerk.
If you have fantastic communication skills and are confident working on a computer and want to make a difference, we want to hear from you.
Main Duties of the Job
The post holder will be required to provide a professional, efficient, and comprehensive reception service within the department's reception desk, fulfilling all necessary reception, clerical, administrative, and general tasks required to facilitate and record patient treatment using paper-based health records and information technology systems.
* Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies.
* Closely liaise with other disciplines while remaining courteous to provide reliable and quality service to patients, relatives and carers, healthcare professionals, internal departments, and outside organisations.
* Be aware of the Health and Safety aspects of staff and patients and promote a safe environment to work in.
* Commit to further training as required by the role and, when competent, assist in the training of others.
About Us
At Harrogate and District NHS Foundation Trust, we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives, and opportunities for personal and professional development.
* An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work, and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards.
* Employee Support and Wellbeing - we have a comprehensive Employee Assistance Programme, counselling service, and fast-track physiotherapy service for employees.
* Staff Benefits - we have a range of staff benefits and schemes to support staff health, engagement, wellbeing, and inclusion.
Job Responsibilities
The main aspects of the job involve first contact with Emergency Department patients. This involves being able to communicate effectively with the patients while recording essential information onto IT systems efficiently.
You will work closely with a large multidisciplinary team including doctors, nurses, and other allied health professionals.
For further information, please see the attached Job Description and Person Specification or contact Tom Gill at tom.gill1@nhs.net.
Person Specification
Qualifications
* Able to demonstrate a good standard of literacy and numeracy.
* NVQ Qualification.
Experience
* An interest in healthcare work.
* Experience in working in a healthcare environment.
Skills
* Basic IT skills.
* Good verbal and written communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £24,071 to £25,674 per annum pro rata.
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