My legal client is looking for a debt recovery specialist or paralegal to join their growing team.
You must have a working knowledge of FCA and SRA rules and regulations for this role.
Salary is up to £30k basic + up to £7 a year in monthly bonuses.
Key Responsibilities:
* Debt Collection: Contact clients via phone, email, and letters to recover outstanding debts.
* Account Management: Maintain accurate records of communications and payment plans in our database.
* Dispute Resolution: Address client queries and disputes professionally and efficiently.
* Reporting: Generate regular reports on collection progress and outstanding accounts.
* Legal Compliance: Ensure all debt recovery activities comply with relevant laws and regulations.
* Collaboration: Work closely with the legal team to update account statuses and resolve discrepancies.
* Negotiation: Negotiate payment terms with clients to secure debt repayments.
* Customer Service: Provide excellent customer service to maintain relationships with clients throughout the collection process.
Qualifications:
1. Education: Bachelors degree in Finance, Business Administration, or a related field (preferred).