Put down roots with us in the heart of the Hampshire countryside.
At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero-waste drive to send our team and our guests on a journey of education and discovery.
We are currently looking for an Assistant House Manager to join our growing Team.
Position Responsibilities
* Manage and co-ordinate the day-to-day house operations.
* Check Booking Sheets for confirmed and unconfirmed lunch and dinner shifts to ensure all guest requests are met.
* Ensure house and bars are set-up and closed to the required standard.
* Inspect any deliveries to ensure stock is present, correct, and undamaged.
* Interact with guests to obtain feedback on product quality and service levels.
* Respond to and handle guest problems and complaints.
* Check menus daily with the Kitchen and ensure those in circulation are correct, along with correct allergen information.
* Train, nurture, and inspire the team by being positive and forward-thinking.
* Host informative shift briefings and menu meetings.
Benefits
* Tronc (Allocation for 2024 was £7,800+ per annum / per person based on full-time hours) after probation is passed.
* Increased holiday allowance.
* Vitality healthcare cover.
* Employee assistance programme.
* Life assurance scheme (from day one, covering up to 2x your annual salary).
* 50% F&B discount when dining in our restaurants.
* Company sick pay.
* Enhanced maternity pay.
* Enhanced paternity pay.
* Monthly employee recognition scheme.
* Annual employee parties.
* Free staff meals.
* Daily briefings with the team, including food tasting – opportunities to work with the Home Farm.
* 50% discount on Wildsmith Skin products.
* New baby gift.
* Christmas gift.
At Heckfield, we pride ourselves on providing training, development, and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.
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