Job summary We have an exciting opportunity for a Band 3 Medical Secretary to join our Ophthalmology Medical Secretarial team within the Division of Surgery. Main duties of the job The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies. The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload. About us The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff. Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us. We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals. Date posted 13 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 177-ELEC-6936275 Job locations James Paget University Hospital Lowestoft Road Great Yarmouth NR31 6LA Job description Job responsibilities The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service. If you are interested in applying for this role, please see Job Description and Person Specification for further details. Job description Job responsibilities The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service. If you are interested in applying for this role, please see Job Description and Person Specification for further details. Person Specification Qualifications Essential Typing qualifications to RSA II or equivalent experience Knowledge of medical terminology/AMSPAR qualification Good general standard of literacy and numeracy Experience Essential Previous digital/audio typing experience Secretarial experience in a clinical environment Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel Working knowledge and experience of using NHS systems Skills Essential Excellent verbal and written communication skills Ability to work to tight deadlines and maintain concentration in a pressurised working environment Demonstrate good organisational skills Ability to work on own initiative, prioritise work and consistently meet deadlines Customer care skills including diplomacy and sensitivity Person Specification Qualifications Essential Typing qualifications to RSA II or equivalent experience Knowledge of medical terminology/AMSPAR qualification Good general standard of literacy and numeracy Experience Essential Previous digital/audio typing experience Secretarial experience in a clinical environment Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel Working knowledge and experience of using NHS systems Skills Essential Excellent verbal and written communication skills Ability to work to tight deadlines and maintain concentration in a pressurised working environment Demonstrate good organisational skills Ability to work on own initiative, prioritise work and consistently meet deadlines Customer care skills including diplomacy and sensitivity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Paget University Hospitals NHS Foundation Trust Address James Paget University Hospital Lowestoft Road Great Yarmouth NR31 6LA Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)