Who are we?
South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.
Join our team and help us continue to improve quality of life, by bringing people together to get the most out of life.
SWR is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.
About the job
To provide a regular overview to the SWR Executive of projects within the business through collation and review of project reports. To manage and administer the project governance meetings, project library and Portal / Workfront and work with Project Managers to support them with the delivery of their projects. Work collaboratively across the business to drive continuous improvement of our project processes, to support more effective and efficient project management, delivery and reporting.
Your main responsibilities will be:
* Manage the timely reporting of projects, including designing and maintaining a suite of KPI's to enable the Executive to measure project performance across the business.
* Management, organisation and administration of project governance meetings, including Transformation Steering Group and Stage Gate.
* Support the PMO Manager to improve the processes and templates within the Project Management Framework, to support more effective and efficient project management, delivery and reporting.
* Work collaboratively across the business, with Project Managers in particular, to ensure timely and robust reporting and coordination of projects through the Project Management Framework.
* Management of the Portal / Workfront, ensuring all processes and templates within the Project Management Framework are up to date and accessible.
* Management and maintenance of the Project Library, working with the project managers to ensure it is being used effectively and efficiently and all project data is up to date and accessible.
* Maintain the company wide project portfolio, assessing the impact of change across the business and undertaking resource planning and tracking to support efficient and successful delivery of projects.
* Owns the stakeholder and communications processes and templates within the Project Management Framework and ensures they are consistently applied by working collaboratively with project managers throughout the project lifecycle.
* Line Management of the Project Administrator.
You'll need:
* A good understanding of project management methodology.
* Relevant experience in the successful support of project / programmes in the construction and / or rail industries.
* Educated to degree level or able to demonstrate a minimum 3 years management experience in a customer service or project focused industry.
* Relevant project management qualification, ideally APM.
* Excellent interpersonal and communication skills, with an ability to work collaboratively with people across functions and departments, both internal and external.
* Experience in leading presentations and successfully influencing stakeholders, internally and externally.
* Must have the ability to work independently or as part of a team and successfully adapt to changing priorities.
* Membership of the Association for Project Management or other professional body.
About the location
South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10 minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.
Working pattern
Working an average of 37 hours per week over 5 days.
The Reward
In return we offer a competitive salary and a variety of valuable benefits, including:
* Free duty and leisure travel on SWR services for employees.
* Free leisure travel for spouse/partner and dependants (criteria dependent).
* 75% discount on many other train operating companies.
* Full training and support with development.
* Large range of exclusive retail offers.
* Excellent pension scheme.
We all belong at SWR. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
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