Job summary The Head of People Systems will effectively lead the delivery of all aspects ofPeople Operations covering: Workforce Information, Workforce Systems, ande-Rostering. This will consist of leading the required transformation for theseservices to ensure the successful delivery of the Trust's people strategy andNHS People plan priorities as part of the People Directorate senior leadershipteam.The post holder will lead the delivery of programmes, projects and plans todrive improvements in organisation effectiveness that delivers efficiencies forthe Trust, focusing on workforce planning, establishment controls, data qualityand insights. This will include improvements to systems to improveoptimisation and maturing in adoption and usage to improve data quality anddecision making, which is pivotal to the delivery of the Trust People strategyand NHS People plan priorities. Main duties of the job The post holder will lead the delivery of programmes, projects and plans todrive improvements in organisation effectiveness that delivers efficiencies forthe Trust, focusing on workforce planning, establishment controls, data qualityand insights. This will include improvements to systems to improveoptimisation and maturing in adoption and usage to improve data quality anddecision making, which is pivotal to the delivery of the Trust People strategyand NHS People plan priorities.They will support the Deputy Director of People and the Executive Director ofPeople to deliver the wider operational/strategic objectives of the Trust,effectively leading and directing all the teams within the scope of PeopleJob descriptionWorking together for service users Respect and kindness Everyone countsCommitment to quality Improving livesOperations, to drive value, improvements and innovation in the delivery ofservices. This includes, strategic workforce planning and design, utilising adata-driven approach to identify trends and forecast future staffingrequirements. About us At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account. Date posted 14 January 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year per annum Contract Permanent Working pattern Full-time Reference number 457-25-6915340 Job locations Centre court atlas way sheffield S4 7QQ Job description Job responsibilities LeadershipDeputies for Deputy Director of People as required, including at PeopleCommittee and other leadership meetings.Be the strategic lead for the operational people services, overseeing thedevelopment and implementation of workforce service level agreements andKPIs across all operational services.Ensure that all Operational People Services provide a consistently high qualityservice to the Trust, which constantly delivers compliance to all statutoryobligations.Work with the People Senior Leadership Team to develop a prioritised plan(based on business value and impact) for the improvement of peopleprocesses, policies, systems and contact channels.Working together for service users Respect and kindness Everyone countsCommitment to quality Improving livesLead key areas in the development of the Trusts People Strategy to ensure italigns with and makes a significant contribution to the strategic aims of theTrust.Directly line manage and supervise the People Operations managementteam, including; Workforce Information Manager and e-Rostering Manager.Provide effective leadership, vision and direction for the operational HRteams, ensuring that a high-quality service is provided to our customers.Sit as a key member of the Senior People Directorate Management Team,working alongside and presenting to members of the Trust Executive whenrequiredSupport Deputy Director of People in financial planning and budgets for allthe People OperationsFacilitate the personal and professional development of the PeopleOperations teams, ensuring training and development needs are identifiedand appropriate objectives are setWorkforce PlanningProactively contribute to the development of operational workforce plans,ensuring that they are consistent with the aims of the Trust People Strategyand that there is alignment between the workforce and business objectives.Act as the Trust Workforce Planning expert and represent DGT at K&Mworkforce planning groups.Support the operational and strategic decision-making process throughensuring the accurate and timely provision of Workforce intelligence.Ensure best practice in terms of information and business intelligenceprovision, working closely with all major stakeholders and the wider NHSinformation community.Identify innovative ways of undertaking data analysis, report production anddissemination to improve workforce insights and decision making.Workforce SystemsEnsure that the trust is developing efficiencies through the use of technology(in particular automation and the use of alternative technologies), streamliningand collaborative working.Working together for service users Respect and kindness Everyone countsCommitment to quality Improving livesWork with the Finance Team to ensure that effective establishment controlprocesses, including regular reconciliation exercises, are embedded.Oversee the maintenance of HR systems, policies and procedures ensuringthat they support the trusts objectives and are applied consistently usingcommon documentation.Responsible for liaising with system suppliers and attending and contributingto contract management meetings and processes.ProjectsLead, define and deliver improvement initiatives and change projects toenhance service performance and employee experience, which delivermeasurable improvement through feedback.Lead on designated trust-wide People projects as and when required;ensuring that benefits are realised, changes are embedded and sustainableand that continuous improvement is ongoing.Workforce governanceSupport the Deputy Director of People and OE in maintaining the directoratesrisk register, KPI tracker and compliance dashboards highlighting areas ofconcerns.Support the administration of the directorates network drive (including accessmanagement)Monitor compliance (e.g. right to work) with other leads in the directorate, on amonthly basis and highlight risks and areas of concern to People DirectorateLeadership Team.Support the Workforce Manager and E-rostering Manager to develop robustprocesses that focus on efficiency, quality and timely delivery of services Job description Job responsibilities LeadershipDeputies for Deputy Director of People as required, including at PeopleCommittee and other leadership meetings.Be the strategic lead for the operational people services, overseeing thedevelopment and implementation of workforce service level agreements andKPIs across all operational services.Ensure that all Operational People Services provide a consistently high qualityservice to the Trust, which constantly delivers compliance to all statutoryobligations.Work with the People Senior Leadership Team to develop a prioritised plan(based on business value and impact) for the improvement of peopleprocesses, policies, systems and contact channels.Working together for service users Respect and kindness Everyone countsCommitment to quality Improving livesLead key areas in the development of the Trusts People Strategy to ensure italigns with and makes a significant contribution to the strategic aims of theTrust.Directly line manage and supervise the People Operations managementteam, including; Workforce Information Manager and e-Rostering Manager.Provide effective leadership, vision and direction for the operational HRteams, ensuring that a high-quality service is provided to our customers.Sit as a key member of the Senior People Directorate Management Team,working alongside and presenting to members of the Trust Executive whenrequiredSupport Deputy Director of People in financial planning and budgets for allthe People OperationsFacilitate the personal and professional development of the PeopleOperations teams, ensuring training and development needs are identifiedand appropriate objectives are setWorkforce PlanningProactively contribute to the development of operational workforce plans,ensuring that they are consistent with the aims of the Trust People Strategyand that there is alignment between the workforce and business objectives.Act as the Trust Workforce Planning expert and represent DGT at K&Mworkforce planning groups.Support the operational and strategic decision-making process throughensuring the accurate and timely provision of Workforce intelligence.Ensure best practice in terms of information and business intelligenceprovision, working closely with all major stakeholders and the wider NHSinformation community.Identify innovative ways of undertaking data analysis, report production anddissemination to improve workforce insights and decision making.Workforce SystemsEnsure that the trust is developing efficiencies through the use of technology(in particular automation and the use of alternative technologies), streamliningand collaborative working.Working together for service users Respect and kindness Everyone countsCommitment to quality Improving livesWork with the Finance Team to ensure that effective establishment controlprocesses, including regular reconciliation exercises, are embedded.Oversee the maintenance of HR systems, policies and procedures ensuringthat they support the trusts objectives and are applied consistently usingcommon documentation.Responsible for liaising with system suppliers and attending and contributingto contract management meetings and processes.ProjectsLead, define and deliver improvement initiatives and change projects toenhance service performance and employee experience, which delivermeasurable improvement through feedback.Lead on designated trust-wide People projects as and when required;ensuring that benefits are realised, changes are embedded and sustainableand that continuous improvement is ongoing.Workforce governanceSupport the Deputy Director of People and OE in maintaining the directoratesrisk register, KPI tracker and compliance dashboards highlighting areas ofconcerns.Support the administration of the directorates network drive (including accessmanagement)Monitor compliance (e.g. right to work) with other leads in the directorate, on amonthly basis and highlight risks and areas of concern to People DirectorateLeadership Team.Support the Workforce Manager and E-rostering Manager to develop robustprocesses that focus on efficiency, quality and timely delivery of services Person Specification Knowledge & skill Essential Excellent oral and written communication skills with proven ability to work with, gain confidence of, and influence and negotiate with people at all levels, both internally and externally of the organisation. Ability to work on own initiative as well as plan and organise own and team's workload. Ability to analyse problems and obstacles and identify potential solutions, using tact and diplomacy at all times. Ability to use Word, Excel, Access, ESR and HR databases to an advanced level. Ability to effectively manipulate large datasets, in order to provide meaningful workforce information and analysis. Ability to present Workforce information in an accessible manner, appropriate to the target audience. Ability to work within cross functional groups. Ability to work in partnership with senior colleagues. Excellent knowledge and understanding of HR / personnel systems. Knowledge of Workforce planning approaches and methodologies Ability to cope with unpredictable and intense situations Training and qualifications Essential Master's degree or equivalent level experience CIPD Level 7 qualification or equivalent HR experience. Evidence of relevant continuing professional development. Experience Essential An understanding of the NHS modernisation agenda and demonstrable ability to manage change Knowledge of Rostering systems and their functionality. Desirable An experienced user of ESR, Healthroster and Trac. Knowledge of employment law and demonstrable experience of interpreting and applying it Desirable: Desirable Flexible and pragmatic approach to problems and working practices Flexible approach and works effectively under own initiative Person Specification Knowledge & skill Essential Excellent oral and written communication skills with proven ability to work with, gain confidence of, and influence and negotiate with people at all levels, both internally and externally of the organisation. Ability to work on own initiative as well as plan and organise own and team's workload. Ability to analyse problems and obstacles and identify potential solutions, using tact and diplomacy at all times. Ability to use Word, Excel, Access, ESR and HR databases to an advanced level. Ability to effectively manipulate large datasets, in order to provide meaningful workforce information and analysis. Ability to present Workforce information in an accessible manner, appropriate to the target audience. Ability to work within cross functional groups. Ability to work in partnership with senior colleagues. Excellent knowledge and understanding of HR / personnel systems. Knowledge of Workforce planning approaches and methodologies Ability to cope with unpredictable and intense situations Training and qualifications Essential Master's degree or equivalent level experience CIPD Level 7 qualification or equivalent HR experience. Evidence of relevant continuing professional development. Experience Essential An understanding of the NHS modernisation agenda and demonstrable ability to manage change Knowledge of Rostering systems and their functionality. Desirable An experienced user of ESR, Healthroster and Trac. Knowledge of employment law and demonstrable experience of interpreting and applying it Desirable: Desirable Flexible and pragmatic approach to problems and working practices Flexible approach and works effectively under own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Sheffield Health and Social Care NHS Foundation Trust Address Centre court atlas way sheffield S4 7QQ Employer's website https://www.shsc.nhs.uk/working-us (Opens in a new tab)