Robert Half are working with a growing Newport based client in the Manufacturing/Production industry to recruit an IT Systems Manager on a permanent basis. This is a standalone IT Management role that requires a technical resource with commercial understanding.Role responsibilities;
1. Ensure a robust and high performing IT infrastructure is in place, which can support delivery of business objectives and operates at maximum efficiency.
2. Maintain and upgrade networks and servers, implementing efficient server upgrades and migrations when required.
3. Manage and monitor controlled access to the company's network and associated systems.
4. Ensure robust cybersecurity measures are in place to safeguard the business against potential threats.
5. Internal responsibility for company's ERP system, including support and maintenance.
6. Accountable for facilitating software and hardware upgrades, ensuring they are delivered successfully and within budgetary limits.
7. Seek to identify, propose and implement improvement opportunities, ensuring alignment of IT infrastructure with current and future business requirements.
8. Evaluate IT risks and develop network recovery and backup processes
9. Be the point of escalation for all technical issues.
10. Delivering comprehensive 1st, 2nd, and 3rd line support to internal users on business systems
11. Responsibility for ensuring the ERP system is fit for purpose an...