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NHS AfC: Band 8a
Main area: mental health
Grade: NHS AfC: Band 8a
Contract: 12 months (fixed term)
Hours: Full time - 37.5 hours per week
Job ref: 311-T544-24
Site: Etherow Building
Town: Ashton
Salary: £53,755 - £60,504 per annum
Salary period: Yearly
Closing: 20/01/2025 23:59
Interview date: 31/01/2025
If you are Kind, Fair, Ingenious, and Determined then we want you to come and join our #PennineCarePeople.
We have a fantastic opportunity here in Tameside for a full-time Service Manager to work within our Older People's community services. This is a newly created service manager post, and we are excited to offer this development opportunity to someone who is keen to lead on transformation and service development for the older persons community services here in Tameside.
We are seeking a dynamic, solution-focused, strategic thinker to join our senior leadership team. We are a supportive, patient-focused team with a strong emphasis on staff well-being.
We are looking for a leader who is compassionate, fair, and consistent in their approach to continue with the progression community older people's services has made in recent years. This role requires the post holder to have excellent communication and engagement skills and who can negotiate effectively. Strong evidence of leading change and staff engagement is required.
Experience in older people's mental health services is essential, with experience in community services advantageous. An understanding of the current challenges experienced within older people's mental health services is essential.
Main duties of the job
The post holder will provide the operational coordination and management for Older Peoples Community Mental Health Services. This will involve working closely with the Associate Director for Mental Health, the integrated Local Care Organisation, commissioners, and other stakeholders.
The post holder will be responsible for leading transformation and service development across the Community Mental Health team and Living Well system.
The post holder will develop a culture based on the Trust's values, which is centered on achieving the best outcomes for service users, is flexible and responds positively to change, where staff feel valued and services are coordinated to improve the experience of the patient and enable staff to work to their full potential.
The post holder will be part of the Bronze On Call Manager Rota.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport, and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities, and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage, and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Detailed job description and main responsibilities
Responsible for: Older Peoples Community Mental Health and Structured Clinical Management Pathway (SCM), Single point of entry, Memory assessment service, and day hospital.
1. Be responsible for the leadership and management of allocated teams within a defined model and actively manage the pathway between services ensuring service users receive timely access to services appropriate to their needs.
2. Represent mental health services for older people at key strategic development forums as requested and deputize for the Associate Director where required.
3. Contribute to the assessment and analysis of needs of older people with mental health.
4. Develop working relationships with other stakeholders to contribute to the integration of older people’s mental health services in accordance with the locality plan and local and national agendas.
5. Ensure robust arrangements of user and carer representatives to further develop older people’s services through working groups.
6. Ensure active representation of older peoples issues at key borough meetings both internal and external.
7. To act as a source of clinical advice and expertise in relation to the care of Older People with mental health problems internally and externally.
8. Produce and implement annual business plans to meet the requirements of the Trust and service strategy.
9. With the Associate Director, agree and implement a quality and performance assessment framework for operational services.
10. Manage service budgets responsibly to ensure cost-effective services, in agreement with the Associate Director in accordance with the Trust Standing Financial Instructions.
Person specification
Education/qualifications
* Relevant professional qualification in Health or Social Care
* Recorded licence to practice
* Evidence of continued professional development to postgraduate diploma level
* Have completed or be willing to pursue formal management training/leadership training
Experience
* Substantial experience in a senior clinical leadership or management role in Mental Health Services
* Experience of managing multi-professional integrated teams
* Experience of managing change/complex projects
* Experience of planning, delivering, and developing services
* Experience of representing the Borough/Trust view at strategic forums
Knowledge
* Comprehensive knowledge and understanding of the National and devolution plans for Older Peoples Mental Health
* Extensive knowledge of the Mental Health Act and Mental Capacity Act
* Knowledge of the Care Act and commissioning processes
* Knowledge of locality plans, and integrated working agenda
* Knowledge of Trust Quality and Governance agendas and the ability to apply these to practice
* Safeguarding Procedures for Adults and Children
Skills and Abilities
* Evidence of effective leadership skills
* Ability to prioritise workload and achieve KPIs and objectives within agreed deadlines
* Ability to lead by motivating, supporting, and encouraging staff to develop personally and professionally
* Ability to manage budget resources effectively
* Excellent written and verbal communication skills
* Ability to problem solve and be flexible to ensure effective outcomes for the service user and service
* Organised and able to delegate appropriately to plan and prioritise workloads.
* Committed to partnership/integrated working.
* Ability to motivate and secure commitment to continuous service improvement
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will be used to validate employment history and references as part of pre-employment checks.
If you are offered a position with us and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offered is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked onto a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
* We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
* If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
* If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
* Unfortunately, we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
* We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure your application is considered, please submit at the earliest opportunity.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Rachael Osborne
Job title: Associate Director
Email address: rachael.osborne@nhs.net
Telephone number: 0161 716 3751
If you would like to discuss this role further, please contact my PA Nuala Locket, who can schedule us a teams call. nuala.lockett@nhs.net
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