Are you a proactive and organised individual looking to make an impact in a brand-new role? Join a dynamic and close-knit team as a Customer Service Administrator, where you will be the backbone of support to a growing company. Our client continues to grow year on year, and you will be joining at an opportune time.
What’s on Offer?
Competitive Salary
Benefits: Comprehensive benefits package
Hours: Full-time, Monday to Friday
Career Growth: Opportunities to shape and grow the role
Flexible Working Hours: Balance work and life with flexible scheduling
Key Responsibilities:
Customer Queries: Be the first point of contact for customer queries, ensuring prompt and professional resolution
Administrative Support: Provide vital administrative support to the team, helping to streamline processes and improve efficiency
Order Management: Assist with order management, data entry, and maintaining accurate records
Collaboration: Collaborate with other departments to ensure seamless communication and exceptional customer service
Workflow Improvement: Identify opportunities to improve workflows and implement new ideas to enhance the customer experience
Skills, Experience, and Training Requirements:
Experience: Previous experience in customer service or administrative roles
Organisation: Organised, detail-oriented, and great at multitasking
Communication: A people person with strong communication and interpersonal skills
Problem-Solving: ...