Job summary
Working as part of a dedicated team, the successful candidate will be required to undertake a range of tasks within the department, including filing and retrieval of medical records to support clinical care. Scanning of clinical information to the Trust's Electronic Document Management System, production of individual clinic sheets for patient's attending Outpatient Clinic appointments, identification of records that meet the minimum retention period (Code of Practice for the Management of NHS Records)
The position will be predominately based at County Hospital but may be necessary to work at Royal Stoke if required providing a quality Health Records Service to wards and departments across UHNM NHS Trust.
Main duties of the job
The Health Records Department provides a Trust wide service across both sites and prides itself on being a small friendly and helpful team that strives to provide a quality service.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please see contact information details
Person Specification
Education and Qualifications
Essential
1. minimum of 3 GCSES or equivalent including Maths and English
2. Basic Computer/IT qualification or relevant experience to demonstrate computer literacy
Experience
Essential
3. Working in a demanding environment to meet tight deadlines
4. Working within an adminstrative role and customer service environment
Desirable
5. Previous experience of working with an Electronic Document Managment system
6. Previous experience of working within a Health Records environment
7. Previous experience of using the Trust's Patient administration system
8. Previous experience of using the Trust's Electronic Casenote Tracking System
Skills, Ability and knowledge
Essential
9. Sound knowledge of GDPR,
10. Sound knowledged of Subject Access requests/Access to Health Records
11. Ability to manage own workload
12. Ability to develop and maintain a good working relationship with colleagues
13. Excellent communication skills
Personal Qualities
Essential
14. Patient focussed
15. Reliable and punctual
16. Ability to work to defined protocols and seek advice where appropriate
17. have a flexible and "can do" approach