Join Our Dedicated Team as a Medical Secretary – Colposcopy Service
Are you looking for a rewarding and dynamic role where you can make a real impact on patient care? We are seeking an experienced and compassionateMedical Secretaryto provide top-tier secretarial and administrative support to ourColposcopy ServiceandConsultants. This is an exciting opportunity to contribute to a vital healthcare team, ensuring the smooth running of our services and helping patients navigate their care with confidence.
Base location: Poole
What You'll Be Doing:
• Efficiently manage the electronic appointment diaryand coordinate all scheduling for consultations.
• Provide comprehensive secretarial support, including word processing, filing, audio-typing, photocopying, and composing sensitive letters.
• Handle complex and varied queriesfrom patients, clinicians, and external parties, offering excellent customer service.
• Be akey point of contact for patients, answering inquiries in person, via email, and over the phone.
• Communicate difficult, sensitive, and confidential informationwith professionalism and tact, especially when speaking with anxious or distressed patients and their families.
• Work closely with Consultants and medical staff, ensuring they have the information and responses they need for patient care and ongoing treatment.
What We’re Looking For:
• A dedicated individual withoutstanding organisational and communication skills.
• Someone who canremain calm and empatheticin challenging situations, offering support to patients and their families when they need it most.
• Adetail-oriented professionalwho thrives in a fast-paced, healthcare environment.
• Previous experience in amedical or healthcare secretarial roleis highly desirable, but we are open to training the right person.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please see the Job Description and Person Specification for further details on the role requirements.
This advert closes on Thursday 6 Mar 2025
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About Disability Confident
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