Overview of the Role:
We are looking for an experienced mortgage adviser. You will be required to deliver mortgage advice to clients on both a face to face and remote basis, and service these clients from point of sale through to completion with the support of in-house case processing team.
General Responsibilities:
▪ Read credit reports and fully understand customer credit profiles.
▪ Provide high quality professional independent mortgage advice and explain different types of mortgages available
▪ To be responsible for all underwriting queries, resolution of issues and produce decisions in principle’s for new cases prior to be passed over to the case management team.
▪ Underwrite Mortgage applications for a large panel of lenders.
▪ Manage pipelines and workfows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date.
▪ Meet all departmental SLAs and targets.
▪ Ensure all regulatory documentation completed within the required timescale.
▪ To maintain knowledge of the financial services industry.
▪ Keep up to date with new mortgage products and changes in lenders criteria.
▪ To be proactive, hardworking, flexible and able to work under own initiative but also a team player.
▪ Embrace company values and promote them effectively alongside the company brand.
▪ Understand what Treating Customers Fairly (TCF) means and embed this fully within your work.
▪ Attend internal or external meetings as required.
Working Hours:
▪ Monday to Friday 9am – 5.30pm (fexible working around core hours).
▪ Competitive basic salary depending on experience with a competitive commission structure included.
Experience:
▪ Whole of Market mortgage experience is a desirable but not a must.
▪ CeMAP is a must