Warehouse Supervisor
* Annual Salary: £30k - £35k DOE
* Location: Norwich
* Job Type: Full-time
We are seeking a Warehouse Supervisor to ensure the smooth operation within our warehouse and logistics function. This role involves providing leadership and management to a team of warehouse operatives and administrators, taking ownership of development and change projects, and actively participating in Health & Safety management. The ideal candidate will have experience in a similar role within a warehouse and manufacturing environment.
Day-to-day of the role:
* Manage the Resource Plan, including Holidays, Sickness, Cover, Overtime, and Temporary staff needs.
* Supervise all warehouse processes daily, ensuring accuracy of paperwork for each process.
* Oversee the FTL Drivers and Administration team.
* Train, develop, and coach staff members.
* Ensure compliance with Health & Safety requirements, promoting a safety-first culture.
* Maintain the ORCASCAN system for stock integrity.
* Deliver the Service Level Agreement for each customer.
* Liaise with external warehouses (3PL) regarding space constraints, customer dispatches, and return loads to site.
* Collaborate with Operations and Technical departments around HELD stock and ensure procedures are followed by the warehouse team.
* Manage raw material requests from production and update QAD (WMS) accordingly.
* Investigate incidents and customer issues (NCR).
* Provide support and guidance for the transport department.
* Manage data flow relevant to other departments such as Finance and Sales Technical team.
* Monitor the Daily Process Master issued by Sales and provide feedback when needed.
* Support the Inventory department with WHS resources during stock take.
* Act as the warehouse contact for support required from other departments.
* Oversee and action all Feed and Regrind transactions.
* Plan and evaluate daily and weekly workloads.
Required Skills & Qualifications:
* Proven experience managing teams within a warehouse and manufacturing environment.
* Experience in managing change and delivering projects.
* Proficiency in using WMS or ERP systems.
* Strong communication, leadership, and interpersonal skills.
* Forklift Truck Counterbalance license (beneficial but not essential).
* Knowledge of warehouse operations, inventory management, and logistics.
* Ability to work effectively under pressure and meet deadlines.
Benefits:
* Competitive salary and benefits package.
* Opportunity to work with a passionate and dedicated team.
* Opportunities for development and career progression.
Working Hours:
* Monday to Friday, 7:00 AM - 4:00 PM (37.5 hours per week)
To apply for this Warehouse Supervisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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