3t is currently looking to recruit a Training Management Services (TMS) Administrator on a permanent contract located in Aberdeen, Scotland.
The Company
At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive.
3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide.
Together, we are training the workforce of the future.
3t Managed Services is the leading provider of global training and competency management services with many of the world’s leading Oil and Gas, Renewables and Public Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety.
The Role
As Training Administrator you will facilitate and administer training arrangements on behalf of TMS client workforce in conjunction with the training matrix. You will manage all aspects of arranging and maintaining training requirements of TMS client employees including course bookings, scheduling training, obtaining and issuing certification.
Your duties will include:
* Answering incoming telephone calls and responding to emails and training enquiries in a timely manner
* Proactively speaking with designated client(s), delegates and third-party training providers
* Building strong working relationships with your designated client(s)
* Providing world-class customer care at all times
* Assisting with weekly reports to client and third parties
* Assisting with weekly system updates
The Person
At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence. You will have:
* Exceptional communication skills
* Excellent organisational skills with the ability to multitask
* Excellent attention to detail
* The ability to work as part of a team as well as independently using your own initiative
* Previous experience in a similar role as an advantage
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