JOB DESCRIPTION
Job Title
Account Manager - Sleep & Respiratory Care
Job Description
Your challenge
The Account Manager for Sleep and Respiratory Care (SRC) will be responsible for maximising order intake, sales, prices realisation and customer satisfaction whilst developing and optimising the customer relationship in order to ensure the long term profitability in the defined number of accounts.
You will work within the SRC Sales team, working daily with marketing, operations and finance stakeholders to explode the business within your territory.
Within this team, you will have the opportunity to grow and progress within the direct sales team, or the wider Philips business, across a commercial, technical or managerial pathway.
This is a field based sales role which will be ideally suited to a candidate based in the London area.
Your responsibilities
1. Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory
2. Exceed area sales, and gross profit targets agreed with the Company
3. Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organisations, but also facilitate the executive level interfaces between company and the accounts
4. Prepare the annual account plan in line with the regional strategy and execute at territory level
5. Contribute to the development and implementation of local marketing strategies
6. Responsible for filling the funnel management tool and systematically analysing win & loss deals, expectations, customer satisfaction, market, competition and trends
7. Responsible for the sales forecast at the assigned accounts
8. Take product responsibilities as directed
9. Participate in relevant exhibitions or local events
10. Assist in training other team members
11. Lead the account teams, organise the necessary actions and make sure the required results are met in time
12. Collaboration with channel partners where required
13. Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
14. Ensure quotations are completed and delivered within time limits
15. Ensure that completed quotations are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
16. Ensure any third party product included in the solution and not part of the catalogue is properly validated for compatibility / compliance of specifications
17. Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner
18. If and when required provide dedicated support to assigned accounts to ensure timely collection of Accounts Receivable
19. Constantly extend the customer base
20. Take on additional project responsibilities when requested
21. Report back competitor activity and business opportunities
22. Carry out ad hoc projects as required.
Your team
You will report into the Sales Leader for SRC and work alongside Account Managers for SRC within other regions.
This position will be field based, spending 80% of your time working across London, with the remainder of your time working from home.
We are looking for
23. Experience in a sales role in Healthcare and B2B environment
24. Experience working with the NHS in some capacity is essential
25. Experience within respiratory care or sleep services
26. A clinical background would be beneficial
27. Preferably relevant technical or clinical experience
28. Strong natural sales instinct
29. Excellent communication skills.
30. A drive to succeed and exceed the sales targets
31. Valid driving licence
Please note this role will be require a full DBS check.
Our offer
We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:
32. A competitive base salary plus a high sales incentive
33. Access to private healthcare insurance
34. Access to car or car allowance
35. Holiday allowance of 25 days a year from the start (plus bank holidays)
36. Learning and Development opportunities through our Philips University
37. Family friendly policies which offer enhanced maternity and paternity schemes
38. In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & Neurodiversity.
39. Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.