Job summary
GeneralAdministration duties within a large multi-disciplinary team
Job Responsibilities:
1. To have a thorough knowledge of all administrationprocedures
2. To work in accordance with written protocols
3. To carry out specific administration tasks
4. Processing, clinical coding and workflow of incomingmail
5. Summarising incoming medical records
6. Deduction and redirection of patient records
7. Referrals and E-referrals
8. Issuing patient medication and dealing with anyqueries over the telephone.
9. Covering Reception when short staffed
Person Specification
Experience
Essential
10. Customer Service Skills
11. Experience of working in a busy & multi-functional team.
Desirable
12. Using Systm One (Clinical database)
13. A minimum of three years experience in a customer facing environment
14. Experience of handling confidential information and data.
15. A minimum of 1 years experience working within Primary Care
16. Secretarial experience
Qualifications
Essential
17. Good standard of education
Desirable
18. Administration qualification
19. Attendance on a coding course