Job Opportunity: Business Process Manager Location: Flexible ⏳ Contract: 1 year IR35 Status: Inside Are you passionate about optimising business processes and leading teams in a fast-paced environment? We are seeking an experienced Business Process Manager to join our client's dynamic team. In this role, you’ll collaborate with cross-functional stakeholders, manage a small team, and drive process improvement strategies aligned with our strategic vision. About the Role The Business Process Manager plays a vital role in defining the current and future states of business processes. Leveraging process modelling, Lean/Six Sigma principles, and business analysis techniques, you’ll identify risks, mitigate issues, and deliver innovative solutions. In addition to delivering high-quality process documentation, you’ll work closely with Agile development teams to translate technology requirements and manage a team responsible for ensuring outputs meet the highest standards. Key Responsibilities Perform process and business analysis across diverse functions, including IT, Finance, HR, Construction, and Planning. Challenge and improve “as-is” and “to-be” processes to embed effectiveness within a fast-paced, high-growth organisation. Use Lean/Six Sigma principles to identify and model process improvements, ensuring documentation meets BPMN2 standards. Develop process models that enable future process mining and Robotic Process Automation (RPA). Build and maintain strong relationships with stakeholders, ensuring alignment with strategic goals and identifying opportunities for process automation. Manage a small team, ensuring their development and the quality of their outputs. Assist the Business Solutions Manager in preparing prioritisation documents and proposals for senior governance forums. Qualifications & Experience Essential: Lean Practitioner qualification. Proven experience in process analysis, including creating BPMN2-compliant documentation. Experience using BPM tools (e.g., Signavio). Strong knowledge of LEAN principles, value stream mapping, and process mining. Ability to evaluate undocumented processes, creating accurate “as-is” maps and reengineering processes to address root causes. Team management experience with a focus on delivering results. Strong negotiation and consensus-building skills. Desirable: Lean Six Sigma Green Belt or above. Telecoms or construction industry experience. Experience using BPMN2 processes to develop RPA opportunities. Familiarity with high-growth or high-intensity environments. Why Join Us? You’ll be part of an innovative team driving the future of connectivity. You’ll have the opportunity to make a tangible impact on our processes while enjoying: A collaborative and fast-paced work environment. Opportunities for professional growth and development. The chance to contribute to a company shaping the telecoms industry. Apply Now and Take Charge of Your Career If you’re sharp, thorough, and eager to make a difference in a company on the rise, we want to hear from you Apply now