Production Quality Manager ITM Power Location: Sheffield Direct Applications Only - No Agency Applicants at this time About ITM Power Building on more than two decades of science led research and development, ITM Power designs and manufactures pioneering PEM electrolysers that produce green hydrogen. Our technology is helping to pave the way to a cleaner economy by enabling industry and other sectors to decarbonise. As the first hydrogen related company to be listed on the London Stock Exchange, it’s no exaggeration to say that we’re globally recognised experts in our field. In recent years, interest in green hydrogen has increased rapidly worldwide. To help meet demand and accelerate global progress towards net-zero, we have scaled up at speed. In 2021, we opened our cutting-edge factory at Bessemer Park, Sheffield, representing a step-change in our ambition as a business. Why join us Our business is entering a significant period of transition, a pivotal stage of its development to scale its business while advancing its organisational culture towards a highly focused delivery company. You will be working with an inspiring bunch of people, who all share our desire, commitment and ambition to succeed. Our talented team of individuals display energy and enthusiasm with the ability to adapt to ever evolving business needs, encouraging each other to be the best we can. We’ve come a long way, join us to play a key role in the next step of our incredible journey What are we looking for We have an opportunity for a Production Quality Manager, reporting to the Head of Quality you will be responsible for managing the operational performance of the Quality department to ensure successful delivery of key performance indicators and objectives, whilst complying with regulation and achieving commercial success. They will ensure that processes needed for the Quality Management System are implemented, maintained and continuously improved and will liaise with Heads of Department and other functions to promote a quality culture. The role will also assume responsibility for the effective and efficient day-to-day running of the production quality with a view to increasing empowerment levels driving business excellence. The successful candidate will be a highly experienced Quality Control Manager possessing solid experience in a manufacturing/production environment. Knowledge and experience of working with management systems accredited to IS0 9001 ISO 14001 and ISO 45001. Responsibilities Develop, implement and manage quality control systems. Lead the quality team in robust data driven problem solving. Conduct and oversee product inspections at various stages of production. Analyse data to identify areas for improvement in the production quality process. Train and manage quality control staff. Ensure compliance with local, national and international standards and regulations. Maintain and update standard operating procedures. Investigate Quality problems and document in technical reports. Develop and monitor corrective actions. Raise Non-conformance reports (NCR) as required. Validate corrective action / 8D reports. Identify areas for continuous improvement and drive projects using a DMAIC process Support reporting of quality metrics and using the information to drive actions. Prepare reports on quality status to relay to upper management. Coordinate with other managers to ensure efficient and effective operations. Participate in Quality planning activities with the other site functions Facilitate control items raised to NCR via segregation from good product. Participate in the regular Materials Review Boards (defective product) (MRB), Project Reviews, Drawing Reviews. About You Knowledge and Experience Engineering qualification (HND or Degree) minimum Certification in Quality Management (e.g., PCQI, Six Sigma, ISO) preferred Auditor Training (AS9100 or ISO/TS16949 preferred) Clean driving licence Minimum of 5 years’ experience in a Quality Control Manager in an engineering manufacturing position or similar Experience of working within ISO9001 management systems Ideally Green belt trained Strong knowledge of quality control standards and testing methodologies Experience with quality core tools (APQP, FMEA, MSA, SPC, PPAP) Knowledge of Quality planning tools (FMEA, control plans, poke yoke etc) Knowledge of problem-solving tools (8D, cause & effect, pareto, PPS, QOS/4panel etc) Proficiency in Geometric Dimensioning and Tolerancing (GD&T) Experience in the aerospace or automotive industry desirable Knowledge of electrical safety standards and regulations desirable Familiarity with: ERP (e.g. SAP, Dynamics), Minitab, IQM systems Ability to lead and motivate a team Proficient in Microsoft Office Suite and quality control software Skills and Abilities Driven and pragmatic Excellent attention to detail and strong analytical skills Strong problem-solving and decision-making skills Excellent communication and interpersonal skills Proficient in the use of metrology tools What can we offer you Our competitive salary package includes an excellent contributory pension, 25 days holiday per year plus bank holidays and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Onsite parking including free electric car charging points We know your career is important to you, it’s important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.