Job reference: 320948
Position: Supplier Relationships Manager
Salary: Competitive salary plus £5,000 car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service, and a company pension scheme with highly competitive contribution rates.
Type: Permanent, Full time
Location: London or York (3 days a week)
Benefits:
* RMG Share Schemes: partnership and matching share offer
* Family friendly support: enhanced maternity pay, paternity leave, adoption leave, and shared parental leave
* Discounts and offers: more than 800 offers to help you save on groceries, days out, holidays, and household bills (available only to perm employees)
* Supportive and generous company sick pay
* Your Wellbeing: 24/7 access to services and tools for physical and mental health, financial and social support, free for everyone.
About the Role:
The Supplier Relationship Manager is a critical role within the Technology Supplier Management (TSM) team responsible for the end-to-end lifecycle management of multiple strategic and critical 3rd party contracts while ensuring alignment with RM Technology goals and objectives. The role reports to the Head of Contract and Supplier Management and will develop and work within a team dedicated to providing a center of excellence in contract, commercial, and relationship management.
In this role you will:
* Manage relationships and contracts of strategic and critical suppliers in line with best practices and RM Technology Supplier Management Policy.
* Support and develop supplier management strategies for suppliers in scope, aligned with the RMG Technology sourcing strategy to deliver tangible benefits and value.
* Apply appropriate contractual and commercial management skills to ensure the effectiveness of supplier contracts, meet and exceed contractual obligations, deliver value, and minimize risk.
* Act as an escalation point for supplier-related issues and own dispute resolution.
* Produce Executive Board level supplier performance reports to inform decision-making.
* Work closely with senior leaders across Technology, Business, Finance, Legal, and Procurement to build, develop, and govern supplier relationships.
* Take personal responsibility and accountability for suppliers within scope, acting as a subject matter authority and role model.
Key Skills needed:
* Full contract and commercial lifecycle management experience in Technology for large scale (£10m+pa) and complex strategic critical supplier relationships and contracts.
* In-depth knowledge of contract structures and terms across technology categories such as Application Development and Maintenance, Cloud and Hosting, Network, Telecoms, and Workplace, End User Compute, IT Service Desk, and Software.
* Ability to analyze, understand, and enforce contractual obligations while maintaining strong and value-adding relationships with suppliers.
* Strong track record of driving tangible commercial benefits within the contract lifecycle.
* Executive level commercial and stakeholder management skills, with a consistent track record of building strong internal business and supplier relationships.
* Development and management of multiple strategic and critical supplier contracts and relationships.
* Strong commercial negotiation skills, with experience in supporting, leading, and managing negotiations for complex agreements.
Next Steps:
The next stage of the selection process will be a face-to-face or virtual interview consisting of competency-based and role-specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about the qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare and ensure you have your best examples in mind. Royal Mail Group values both trust and our people.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail is proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Closing Date: Please note, this advert may close early if the appropriate number of applications has been reached.
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