Vertu Motors, Divisional Aftersales Manager We have an exciting opportunity to join one of our leading Divisional teams at Vertu Motors At Vertu Motors we are continually moving forward and our VAG division – compromising of Volkswagen, SEAT, SKODA, CUPRA & Audi has been at the forefront of our growth. With this comes an opportunity for a Divisional Aftersales Manager to join our Vertu VAG Division – covering dealerships in the North East, Yorkshire, East Midlands and Hereford. If you are an experienced Aftersales Manager looking to progress your career, or a Group Aftersales Manager wanting to join one of the largest Motor Retailers in the UK, then we could have the perfect role for you Due to the location of the dealerships you will support we are looking for the successful candidate to be based in the Yorkshire or East Midlands area. In the role of Divisional Aftersales Manager you will help deliver our Aftersales strategy, ensuring capacity for growth and driving performance. You will have significant operational engagement with the Aftersales Management team who will rely on you for support, coaching and direction. As such, the successful candidate will be able to demonstrate their ability to lead and develop the capability of individuals and of a wider management team. Developing a high-performance culture and team will be your primary leadership objective. Reporting directly to our VAG Divisional Aftersales Director, this role forms part of our wider divisional team led by the Franchise Director, who together set and drive the direction and strategy for the dealership network. Within this role you will provide your teams with expert aftersales support, and take the lead in relation to reviewing technological changes and manufacturer initiatives, in relation to their impact on the division’s operational performance and to maximise the opportunity they present. We are looking for you to be able to demonstrate a successful track record in the Aftersales arena, ideally within a franchised Motor Retailer. You must be steadfastly customer centric and be able to develop and deliver tactics that deliver long-term customer relationships. Experience dealing with manufacturers, and contributing at a strategic level to thinking and decision making, is essential as you will be the link between the Group and our brands on aftersales. You will be expected to drive the business forward by motivating your teams across the Division to maximise performance and customer satisfaction. You will be able to demonstrate that you share our company values and possess strong leadership, communication, and organisational skills. Given the geographical scope of the Division, the successful applicant should expect to be required to stay away from home for business purposes on a weekly basis. In return, we will provide you with a competitive package and access to a range of benefits including our Pension Scheme, company car, private medical insurance, access to a share incentive plan and on-going training and progression opportunities. If you want to help make our mission a reality and enjoy a role that offers challenge, and the opportunity to work with sector leading brands, then this could be the ideal opportunity for you. You will have the benefit of a strong and supportive leadership team around you and will be joining the most progressive team in the industry. Please note: If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving licence check. Apply today to join this fantastic team LI-SP1