Customer Service Administrator
Lutterworth A GBP 26,000 : A GBP 27,000 A Temp to Perm Office:Based
Are you a customer service superstar with a keen eye for detail? Do you thrive in a fast:paced environment where no two days are the same? If so, this could be the perfect opportunity for you
YOUR ROLE:
As a Customer Service Administrator, youll be the backbone of the customer service team, providing outstanding support to customers, suppliers, and branches across the network.
Your day:to:day will involve:
Ao"ï Handling customer queries via phone and email with professionalism and efficiency.
Ao"ï Creating and following up on quotations, ensuring excellent service from start to finish.
Ao"ï Processing orders with accuracy to minimise credit notes and maximise customer satisfaction.
Ao"ï Building strong relationships with suppliers to ensure smooth operations.
Ao"ï Keeping detailed records of calls, emails, and sales activity.
Ao"ï Resolving customer and supplier queries quickly and effectively.
WHY YOULL LOVE IT HERE:
Joining this established and trusted industry leader means being part of a business that values teamwork, growth, and customer service excellence .
Career Growth : With a strong commitment to internal development, there are clear progression paths and training opportunities. Whether youre looking to step up into a leadership role or expand your skills, youll be supported every step of the way.
Supportive and Inclusive Culture : Work in a friendly, down:to:earth, and team:oriented environment. Youll be surrounded by people who genuinely care and are committed to helping each other succeed.
Full Training and Support : No prior knowledge of our products? No problem We provide comprehensive training to ensure you feel confident and set up for success.
ï Exciting and Varied Role : No two days are the same Youll be working with customers, suppliers, and sites across the UK, developing valuable skills in sales, customer service, and commercial operations.
WHAT WERE LOOKING FOR:
We need someone who is:
Ao"ï Experienced in customer service, with strong communication skills.
Ao"ï Resilient, positive, and able to work under pressure in a fast:moving environment.
Ao"ï Self:motivated and confident, with the ability to work independently and as part of a team.
Ao"ï Skilled in handling complaints and solving operational challenges efficiently.
Ao"ï Able to manage multiple tasks while maintaining high attention to detail.
Ao"ï A problem solver with a proactive and tenacious attitude.
Ao"ï Ideally, experienced in sales and quoting (but full training will be provided).
Ao"ï A driver with access to transport.
APPLY NOW
If youre looking for a role with a great team, career progression, and a company that values its people, this could be the perfect fit. Dont miss out:APPLY TODAY