Our client, a well respected automotive dealership in Hemel Hempstead, is currently recruiting for Customer Service Advisors to join its growing team. Working within a thriving and experienced team, successful candidates will be given full training and a rewarding environment to work in.
Shifts & Salary
1. £25,000 per annum + bonus scheme
2. 08:30am - 18:00pm daily with 1 hour break per shift
3. 40 hour per week contract, consisting of 5 working days per week, Monday to Saturday
Main Duties
4. First point of contact for customers both over the phone and face to face
5. Dealing with customer enquires regarding products & services
6. Scheduling customer appointments
7. Updating customers with diagnosis reports and repair timelines
8. Resolving customer concerns and providing feedback to the wider business
Requirements
9. Able to demonstrate previous examples of delivering excellent customer service
10. A positive can do attitude, and professional telephone manner
11. a Full UK Driving Licence is beneficial however not required