Clé de Peau Beauté Assistant Business Manager
Job Location: Harrods, Knightsbridge
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
Combining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. This is the height of luxury for the refined consumer, exclusively available within the iconic Harrods store in Knightsbridge.
As Clé de Peau Assistant Business Manager, you will support the Business Manager in leading a team of Personal Beauty Specialists to deliver authentic, elegant, exceptional luxury service. A team of skin and beauty experts, you will ensure your customers' skin and beauty needs are met as they are confidently introduced to the ultimate in luxury skincare and cosmetics.
MAIN RESPONSIBILITIES
You will consistently identify opportunity and bring ideas to the table to support business growth, passionately engaging the team along the way. Always keeping the brand values in mind, you will help lead the team in building a loyal customer base.
You will have access to extensive and immersive training programmes, which will empower you to be industry leaders and deliver an elevated customer experience. On top of this, you join an incredible network of brands within the Shiseido Group, where developing our people is at the heart of our business.
The first business in Western Europe, Harrods will be a worldwide Flagship, so you will be an integral part of the Clé de Peau team. As a result, you will have access to extensive support and tools, and also have the fantastic opportunity to make a real impact on the business. With Clé de Peau Beauté, we want to help you realise your full potential. We expect you to be experienced in skincare and beauty, to be proactive and target driven, with a true passion for the exceptional.
PROFILE
1. Demonstrable experience in coaching and developing others
2. Beauty retail management experience
3. Strong experience in artistry, ideally with a qualification
4. Ability to communicate effectively with a team and lead
5. Ability to drive KPIs and sales targets
6. Excellent communicator
7. Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme - 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14734
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