1) Receives and directs to the appropriate person/department a range of telephone calls on behalf of Trust staff and follows these up by taking and passing on messages using the Trusts email system or taking other action as appropriate. 2) Provides typing and clerical support including drafting and distributing routine correspondence as delegated by the Senior Administrative Support Officer. 3) Maintains electronic diaries for booking the Meeting Rooms at Horizon Place and ensures suitable equipment is available as requested, checking the room is at an acceptable standard in terms of layout and refreshments. 4) Assists in the co-ordination of meeting arrangements. 5) Maintains filing and distribution systems as required. 6) Updates circulation lists, telephone lists, car parking permits etc. as necessary. 7) Reports to the Senior Administrative Support Officer any difficulties which prevent the proper operation of the switchboard function. 8) Ensures that the reception area is clean and tidy at all times. 9) Ensures when leaving the switchboard at night, the back-up facility is utilised. 10) Receives and manages deliveries to reception and arranges for internal distribution as appropriate using the post log. 11) Maintains a professional appearance. 12) Any other reasonable duties allocated by the Senior Administrative Support Officer within the level of responsibilities and scope of the post as may be required