Administration Support (Older People's Community Care)
An opportunity has arisen for an enthusiastic and hardworking individual to join the Administration Team, which supports services based within this site.
Support and supervision will be provided for the successful candidate.
The post is for 37.5 hours per week, 6 months fixed term or secondment opportunity.
Ideally, the successful candidate will work Monday-Friday, 09:00-17:00 and cover main reception and support teams working within this building.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Main duties of the job
The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word, SystmOne.
A significant part of the role will involve using Electronic Patient Records, completing typing and updating patient information.
There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building and support other teams.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include:
* Commitment to flexible working where this is possible
* 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
* Yearly appraisal and commitment to ongoing training
* Good maternity, paternity and adoption benefits
* Health service discounts and online benefits
* Incremental pay progression
* Free confidential employee assistance programme 24/7
* Access to our LGBT+ network, BAME Network and Christian Network
* Health and wellbeing opportunities
* Structured learning and development opportunities
Job responsibilities
The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word.
A significant part of the role will involve using Electronic Patient Records, completing typing and updating patient information.
There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building.
Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.
Person Specification
Qualification
* English Language - GCSE Grade C or equivalent
Skills
* Good standard of spelling and grammatical accuracy
* Excellent written and verbal communication skills
* Ability to work as part of a team
* Ability to prioritise
Experience
* Experience of using Microsoft computer packages
* Previous Clerical / Administration experience
* Experience of dealing with telephone enquiries
* Previous NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Derbyshire Healthcare
Address
Ilkeston Resource Centre, Ilkeston Community Hospital
Ilkeston Resource Centre, Ilkeston Community Hospital
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