Rug Doctor - the World’s No.1 brand in carpet cleaner rental - are currently recruiting for a Field Service Representative to cover our customer rental outlets around the North and East London, Romford, Colchester, Basildon, Southend & Chelmsford areas.
The role will involve the servicing of our rental locations ensuring that the customer receives the very best Carpet Cleaning experience.
You will be responsible for the maintenance, safety checking and cleaning of the rental machines; the location, appearance and POS on our racks and ensuring that the merchandising and stock level is optimised.
Responsibilities:
* Maintenance, safety checking, and cleaning of rental machines.
* Ensuring the location, appearance, and POS on racks are optimised.
* Providing excellent customer service and support.
* Building relationships with and training store staff and management.
* Maintaining a flexible approach to working hours.
Requirements:
* Self-motivated with excellent customer service skills.
* Results-oriented with a positive outlook and good communication skills.
* Basic computer literacy.
* Ability to lift weights not exceeding 20kg.
* Full driving licence.
* Experience in a field environment is desirable but not essential; full training will be provided.
Basic + Commission: OTE £28,000 + benefits.
Job Types: Full-time, Permanent
Pay: Up to £28,000.00 per year
Schedule: Monday to Friday
Application Questions:
1. What are your wage expectations?
2. This is primarily a cleaning job, with lots of attention to cleaning details! Do you mind cleaning? (Displays and Kiosks need to be dusted and wiped down every service visit. Carpet Cleaner machines cleaned every service.)
3. Are you able to overnight up to 2 nights a week; depending on company needs?
4. This is a very physically active job, lifting, bending, twisting, lots of walking, and easily loading 30-50 cases of product (each weighing 30lbs) daily. Is there anything that would prohibit you from this kind of work?
5. Are you willing to start early every day; leaving between 5-6 AM?
6. Can you park a work van/truck at your home?
7. Do you have a valid Drivers License? What is your driving record?
Work Location: On the road
Reference ID: RDESSEX
Expected start date: 14/10/2024
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