Job summary
Band 2 Maternity Ward Clerk - Willow Team
Please read the full job description and person specification before applying for this role.
We are looking to recruit a ward clerk for Tameside and Glossop NHS maternity unit's Willow Team - this is a great opportunity to join our maternity services within a friendly and passionate team.
The Willow Team provides care and support in pregnancy and the immediate postnatal period for those with complex social factors or vulnerabilities, who may include survivors of abuse, migrants/asylum seekers/refugees, substance misuse, learning disabilities or neurodivergent conditions. In this role, you will provide administrative and clerical support and will often handle information of a distressing or sensitive nature.
As Maternity Ward Clerk, you will provide an efficient and high standard of clerical support. You will obtain, prepare, and file case notes as appropriate and undertake general office and administrative duties including photocopying, typing, and supporting meetings. The ward clerk role supports the smooth running of this team; it requires someone who is well-organised, has good time management, and can work effectively within a team and using their own initiative.
To fulfil the role, you will need to demonstrate excellent verbal and written communication skills, be able to work effectively within a multi-disciplinary team, and have a pro-active attitude to work.
Main duties of the job
1. Answer telephone calls and deal with all staff/patient requests/enquiries in a polite and courteous manner.
2. Provide varied administrative and clinical support.
3. Assist in the location/retrieval of any case notes required throughout the clinic session.
4. Ensure all case notes are tracked on the IFIT case note tracking system when arriving and leaving the Department.
5. File clinical records/documents into the patient case notes as required.
6. Contribute to and promote a culture of respectful and effective working relationships.
7. Communicate effectively with service users, their families, members of the multi-disciplinary team (MDT) colleagues and other agencies.
8. Careful use of office equipment, order/maintain stock.
9. Actively participate in the department and in other group meetings.
10. Comply with all Trust policies and management instruction with regards to Health & Safety and Fire Prevention and to avoid doing anything that endangers yourself or others.
11. Comply with the Trust's Confidentiality Policy and the Data Protection Act.
12. Undertake any other duty as requested by your supervisor/manager which is appropriate to ensure the smooth running of the department.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
* Safety
* Care
* Respect
* Communication
* Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Date posted: 24 February 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £23,615 a year pro rata per annum
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 245-ADM2MAT-02-25
Job location: Tameside General Hospital, Fountain Street, Ashton-Under-Lyne, OL6 9RW
Job description and responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
Please read the job description and look carefully at the criteria in the person specification before applying for this role, and tell us in your application how you meet the requirements for the role.
Still have questions? The recruiting manager would love to hear from you; their contact details can be found on this job advert. We can get a lot of applications for some roles, so to be in with the best chance of being shortlisted for interview please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Person Specification
Qualifications/Skills
Essential
* GCSE English A-C / 4-9
* Good verbal and written communication skills
* Good interpersonal skills
* Good IT skills including keyboard use, MS Teams, Excel, Sharepoint
* Effective organisational skills
Desirable
* Lorenzo and Euroking computer skills
Knowledge
Essential
* Knowledge of hospital computer systems
* Understanding of confidentiality
Desirable
* Working in a hospital or healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name: Tameside and Glossop Integrated Care NHS Foundation Trust
Address: Tameside General Hospital, Fountain Street, Ashton-Under-Lyne, OL6 9RW
Employer's website: https://www.tamesidehospital.nhs.uk/
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