Sales AssociateEpsom basedAs a Sales Associate, you will play a key role in helping customers create beautiful, comfortable, and functional living spaces. You will provide personalised customer service, guiding them through product selection, offering advice and ensuring the customers' needs are always met!Key Responsibilities:
* Greet customers
* Provide advice on product features, quality, materials, and styles to help customers make informed decisions.
* Assist customers with colour schemes and different bespoke options from the different product ranges
* Stay updated on new product arrivals and current promotions.
* Providing product information, stock availability, pricing, and delivery options.
* Process sales transactions
* Advise customers on delivery lead times and ensure they are kept up to date on any delays
* Maintain a clean, organised, and visually appealing store
* Assist with store displays
* Upselling and cross-selling home furnishing items
* Resolve any customer concerns or issues professionally and efficiently.
* Answer calls to the store, giving first class customer service at all times
Working hours:
9am - 5pmWorking on a 2-week repeating rota, you will work 36 hours week 1 and 37.5 hours week 2 ;
Week one: you will work 3 weekdays, Saturday and Sunday
Week two: you will work 4 weekdays and a...