We are recruiting for a Customer Care Coordinator to join our client's Customer Services department on a permanent basis. Monday - Friday, 8:30am - 5pm.
Our client is a high-end Housebuilder, and you must have relevant experience of scheduling repairs for a housebuilder to be successful.
Responsibilities:
1. Speaking with Customers over the phone or by email
2. Liaising with sub-contractors
3. Undertaking the Home Quality Inspection of properties
4. Actively involved with Site/Sales teams to ensure awareness of the properties that are due to complete
5. Inputting the relevant data onto the IT system to notify successful completion of the Home Quality Inspection
6. Preparing and distributing an advisory report to the Site Manager, Construction Team, and relevant Directors/Managers to confirm the issues identified
7. Monitoring work and timescales of technicians
8. Supporting in the procurement of materials and labour
9. Scheduling the diaries of Maintenance Operatives
10. Maintaining an efficient electronic filing system
If this position appeals to you, please apply today!
Applications: If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.
Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Job Info
Job Title: Customer Care Coordinator
Company: CV-Library
Location: Leeds, West Yorkshire
Posted:
Closes:
Sector: Construction
Contract: Permanent
Hours: Full Time
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