Working hours: 35 hours per week, Mon - Fri 8.00 - 16.00, with some flexibility required Contract type: Permanent Closing date: 6 February 2025 Interview method: in person This role is subject to - Qualification - PRINCE2 Project Management or equivalent qualification Corporate Facilities Management delivers a range of services across the Council’s Operational Estate to provide an environment that is safe, fit for purpose and supports the organisations strategies for the current and future development of the property portfolio. The overall priorities of the service are to: Deliver a City-Wide Single Facilities Management (FM) Delivery Model to defined standards Identify and realise service efficiencies Provide consistent service quality across the corporate estate Reflect the external market and best practice commercial solutions where appropriate Provide, maintain and manage an effective Corporate FM Help Desk Maintain corporate governance for all resources allocated for the provision of a total FM solution Corporate Facilities Management is responsible for: Building Support - Reactive maintenance and repairs, Asbestos and Legionella Management, Health and Safety, Portering and furniture removals, Planned preventative maintenance including Statutory Compliance Housekeeping - Internal cleaning, provision of cleaning consumables, Waste and Recycling, Window Cleaning and Pest Control Security - provision of security services including static guarding, keyholding, incident response and the delivery of a corporate ID solution Archives and Storage – provision of secure document storage and retrieval Events and Catering – delivery of a range of catering and events services across the Town Hall Complex Customer Support – Delivery and management of a Corporate FM Helpdesk function, provision of customer reception services across the Town Hall Complex. About the Candidate The successful candidate for this role must be able to demonstrate the generic behaviours and skills as listed on the role profile. In addition, they should have customer service experience and be comfortable engaging and negotiating with both internal and external stakeholders. The role holder must be flexible and able to work under pressure in a changing and conflicting environment. The role holder will initially form part of the Security team responsible driving forward the CCTV and Security strategy for the Council. Their involvement will include, but not limited to, the planning and mobilisation of the CCTV and security provision of the Our Town Hall. This is an exciting opportunity to join an established team which offers progression and personal development. If you are interested in applying for this role, please attach to your application an expression of interest no more than two sides of A4 outlining the skills, knowledge, and qualities you would bring to this role. About Us We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We ‘own it’ and we’re not afraid to try new things We’re proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics. If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. We’ve also included some useful tips on how to submit the best application. In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. What we will need from you if you’re successful If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include: Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role References (Current and Previous employer) Qualification When you join us We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Other relevant information Why work for us Who we are - Manchester City Council Privacy Notice