Class1 Personnel are recruiting for a Anti Social Behaviour Officer, this role is being offered on a 6-month contract which has the possibility to be extended.
Hours are 37 hours per week, Mon to Fri - Hybrid
Rate up-to PAYE 19.07
6 months contract
2-3 days in the office
Responsibilities for the Anti-Social Behaviour Officer include:
* Completing risk assessments and dynamically assess situations to tackle ASB and support complainants.
* Investigating reports of nuisance, harassment, and anti-social behaviour (and occasionally domestic abuse), and determine appropriate actions.
* Deciding on additional measures for evidence gathering, such as sound recording and CCTV.
* Maintaining high standards of case management and support teams through supervision.
* Keeping meticulous records of all actions, discussions, and decisions.
What You'll Need:
* Experience in ASB case management, preferably in social housing.
* Excellent communication skills across various channels.
* Teamwork skills to deliver excellent service in a challenging environment.
* Experience with equality and diversity issues, including Equality Impact Assessments.
* Professional curiosity to identify residents with support needs.
* Ability to manage resilience in a challenging environment.
If you are interested in being considered for this Anti Social Behaviour Officer role, then please apply for further information
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