Customer Service / Order Processor - Permanent - Full-Time - Immediate Start - Warrington - Your new company My client, based in Birchwood, Warrington, is seeking a couple of professional Customer Service / order processors to join their team on a permanent basis. Your new role The positions are being offered full-time Monday–Friday with working hours from 08.30am - 17.00pm. A hybrid model is in place once you are fully trained and able to work completely unassisted. This normally takes between 6–12 months. You will be joining a large team who specialise in a variety of service projects and act as the main point of contact for all customers. Some of your duties will include but not limited to Process customer orders and requests submitted by telephone and email. Dealing with all customer enquiries Checking stock availability Assisting with general product queries Liaising with the logistics and operational team Chasing outstanding customer orders Working closely with the Sales team Supporting the onboarding of new customers Setting up customer price files and providing customer reports This is an exciting and varied role and would suit someone who is used to working within a fast-paced-service-orientated environment. What you'll need to succeed A proven history within an office-based service position Passionate about going that extra mile Used to working in a fast-paced, ever-changing environment Excellent communication skills, both written and verbal Strong eye for detail Excellent IT skills including Microsoft packages What you'll get in return 25 days annual leave including bank holidays Pension scheme Life assurance (x 4 salary) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 4571732